How to Call a Live Person in Afterpay Customer Service

Below are steps to contact Afterpay customer service and get a live person on the phone:

  • Dial 1-855-289-6014
  • Press 4
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Afterpay

Afterpay Voice Main Menu

  • Press 1 if you are calling about a payment.
  • Press 2 if you are calling about a refund.
  • Press 3 if you are calling about login or password related questions.
  • Press 8 if you are calling about an order being declined.
  • Press 4 for all other inquiries.

Afterpay Customer Service Representatives Hours

Live Afterpay customer service is available from 7am to 7pm CST Monday-Saturday, Sunday closed.

Afterpay Support Phone Numbers

  • Afterpay Support Phone Number: 1-855-289-6014. Live Afterpay customer service is available from 7am to 7pm CST Monday-Saturday. Live Afterpay customer support is closed on Sunday.
  • Australia Afterpay customer service: 1-300-100-729. Live Afterpay customer service is available from 8am to 7:30pm Monday-Friday, from 7am to 7pm on Saturday.
  • New Zealand Afterpay customer: 0800-461-268. Live Afterpay customer service is available from 9am to 9pm Monday-Friday, from 11am to 7pm on Saturday.

Afterpay Web Links

Afterpay support email

To contact Afterpay via e-mail use the following Afterpay contact form

Afterpay Live Chat Support

Live chat customer service is not available from Afterpay. To contact a live customer service representative you need to dial 1-855-289-6014 and follow instructions above.

Afterpay Help Page

You can find more information about Afterpay at Afterpay Help page.

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