Below are steps to contact Arizona Unemployment Insurance Benefits customer service and get a live person on the phone:
- Dial 1-877-600-2722
- Press 2 (if you are a claimant)
- Press 1 (for English)
- Press 1 (if you have not yet filed a claim for unemployment)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Arizona Unemployment
Arizona Unemployment Voice Main Menu
- Press 2 if you are a claimant.
- Press 3 if you are an employee.
Arizona Unemployment Voice Sub-Menu (if you press 1)
- Press 1 if you have not yet filed a claim for unemployment.
- Press 2 if you have already filed a claim for unemployment.
Arizona Unemployment Customer Service Representatives Hours
Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
Arizona Unemployment Support Phone Numbers
- AZ Unemployment Support Phone Number: 1-877-600-2722. Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
- Call Center in Phoenix: 1-602-364-2722.
- Call Center in Tucson: 1-520-791-2722.
- Telecommunications Relay Service for the Deaf/Hard of Hearing: 711.
- Debit Card Information: 1-855-847-2030.
- Claim and Payment Status: 1-877-766-8477.
- Claim and Payment Status (Phoenix): 1-602-417-3800.
- Claim and Payment Status (Tucson): 1-520-884-8477.
- Contact the Client Advocate: 1-602-542-5954.
- Appeals Board: 1-602-771-9036.
- Appellate Services Administration: 1-602-771-9019.
- Office of Appeals – Phoenix: 1-602-771-9019.
- Office of Appeals – Tucson: 1-520-629-0211.
- Repay an Unemployment Insurance Benefit Overpayment (Pay by Phone): 1-844-722-6247 or 1-602-252-0024.
- DES Office of Accounts Receivable and Collections (OARC): 1-(602) 252-0024 or 1-800-236-1475.
Arizona Unemployment Web Links
Arizona UI Mailing Addresses
Department of Economic Security
Unemployment Insurance Administration
P. O. Box 29225
Phoenix, Arizona 85038-9225
DES Unemployment Insurance Administration
Site Code 860B
P.O. Box 6123
Phoenix, Arizona 85005-6123
Appeals Board:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015
Appellate Services Administration:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015
Office of Appeals – Tucson:
2255 W. Ina Rd., Suite 131
Tucson, AZ 85741
Arizona Unemployment Fax Numbers
- Phoenix: 1-602-612-8705, 1-888-305-1348
- Tucson: 1-520-770-3357, 1-520-770-3358
- Appeals Board: 1-602-257-7054
- Appellate Services Administration: 1-602-257-7053
- Office of Appeals – Phoenix: 1-602-257-7056
- Office of Appeals – Tucson: 1-602-257-7057
Arizona Unemployment Live Chat Support
Live chat customer service is not available from Arizona Unemployment. The best way to contact Arizona Unemployment by support phone.
AZ Unemployment support e-mail
AZ Unemployment doesn’t offer live support via e-mail.
Arizona UI Help Center
You can find more information at Arizona Unemployment Insurance (UI) Support page.