Below are steps to contact Capital One customer service and get a live person on the phone:
- Dial 1-877-383-4802
- Say “card technical support” or “card general servicing”
- Using your telephone keypad enter your 16 digits card number
- After that, the automated phone system will connect you to a live customer service agent from Capital One.
Capital One Voice Menu
- Press 1 or say “credit card” for service on credit card
- Press 2 or say “bank account” for the bank account
- Press 3 or say “auto finance” for service on auto finance
- Press 4 or say “home loan” for the home loan
Capital One Customer Service Representatives Hours
Live Capital One customer service is available 24 hours a day seven days a week.
Capital One Support Phone Numbers
- Capital One Support Phone Number: 1-877-383-4802
- Outside the US, call collect: 1-804-934-2001
- Online banking support: 1-866-750-0873
- Fraud Protection: 1-800-427-9428 or 1-800-239-7054
- International collect calls to report a lost or stolen card: 1-804-934-2001
- Apply for a credit card: 1-800-695-5500
- Secured Card Make an initial deposit: 1-800-219-7931
- Report death of a cardholder: 1-877-357-5659
- Small Business credit card: 1-800-867-0904
- Opt out of marketing solicitations: 1-888-817-2970
Capital One Web Links
Capital One Mailing Address
Send your payment by U.S. Mail:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083
Mail General Correspondence:
Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0287
Investigate a Misapplied Payment:
Capital One
Attn: Payment Investigations
P.O. Box 30287
Salt Lake City, UT 84130-0287
Dispute a Credit Card Charge:
Capital One
Attn: Disputes
P.O. Box 30279
Salt Lake City, UT 84130-0279
Report Suspected Credit Card Fraud:
Capital One
P.O. Box 30277
Salt Lake City, UT 84130-0277
Capital One support email
Capital One Live Chat Support
You can start a live chat session with customer support Capital One Contact Us page by clicking the “Chat Now” button.