Below are steps to contact Nationwide customer service and get a live person on the phone:
- Dial 1-877-669-6877
- Stay on the line
- Then press 0 (until the automated phone system will ask you)
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Nationwide
Nationwide Voice Main Menu
- Press 1 for payment and billing or other help with any of your policies including ID Card, SmartRide or SmartMiles adding or replacing vehicles
- Press 2 for insurance quote on a new policy including auto and home
- Press 3 for claims and roadside assistance
- Press 4 for business and farm insurance or other options
- Press pound to hear these choices again
Nationwide Customer Service Representatives Hours
Live Nationwide customer service is available from 8.30am to 6pm EST on Monday-Friday.
Nationwide Support Phone Numbers
- Nationwide Support Phone Number: 1-877-669-6877. Live Nationwide customer service is available from 8:30am to 6pm EST on Monday-Friday.
- Nationwide Corporate headquarters: 1-800-882-2822.
- Life insurance: 1-800-848-6331.
- Commercial insurance: 1-888-490-1549.
- Farm & ranch insurance: 1-800-255-9913.
- Commercial agribusiness insurance: 1-800-228-6700.
- Employee benefits: 1-888-674-0385.
- Retirement plans: 1-888-867-5175.
- Specialty liability insurance: 1-866-267-5244.
- Group accident insurance: 1-844-203-2691.
- Pet insurance: 1-877-263-6007.
- Travel insurance: 1-877-970-9059.
Nationwide Web Links
- Nationwide Official Web Site
- Nationwide Facebook page
- Nationwide Twitter page
- Nationwide Youtube page
- Nationwide Instagram page
- Nationwide Linkedin page
Nationwide Mailing Addresses
Corporate headquarters:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
Office of Customer Advocacy:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
Nationwide support email
You can send an e-mail to Nationwide here
Nationwide Live Chat Support
Live chat customer service is not available from Nationwide. To contact a live customer service representative you need to dial 1-877-669-6877 and follow instructions above.
Nationwide Help Page
You can find more information at Nationwide customer support page.