How to Call a Live Person in Fifth Third Bank Customer Service

Below are steps to contact Fifth Third Bank customer service and get a live person on the phone:

  • Dial 1-800-972-3030
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Fifth Third Bank

Fifth Third Bank Voice Main Menu

  • Press 1 if you are calling to report a card lost or stolen, or in regards to an email text, or phone call received regarding your credit or debit card
  • Press 2 for checking or saving
  • Press 3 for internet or mobile banking support
  • Press 4 for credit cards
  • Press 5 for mortgage
  • Press 6 for loans
  • Press 7 for lease
  • Press 8 for disputes center
  • Press 9 for anything else

Fifth Third Bank Customer Service Representatives Hours

Live Fifth Third Bank customer service is available from 7am to 8pm EST on Monday-Friday, from 8:30am to 5pm EST on Saturday, closed Sunday.

Fifth Third Bank Support Phone Numbers

  • Fifth Third Bank Support Phone Number: 1-800-972-3030. Live Fifth Third Bank customer service is available from 7am to 8pm EST on Monday-Friday, from 8:30am to 5pm EST on Saturday, closed Sunday.
  • Lost or Stolen Bank Card: 1-800-782-0279.
  • TDD: 1-800-546-7068.
  • Apply for a Home Loan or Refinance: 1-866-351-5353.
  • Small Business: 1-877-534-2264.
  • For questions about existing accounts: 1-877-534-2264.
  • Commercial Support Center: 1-866-475-0729.

Fifth Third Bank Web Links

Fifth Third Bank Mailing Address

CHECKING or SAVINGS (for the information reported to ChexSystems or Early Warning Services):
Fifth Third Bank
NSCRA Disputes
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

CREDIT CARDS:
Fifth Third Bank
Bankcard Credit Bureau Disputes
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

INSTALLMENT LOANS:
Fifth Third Bank
Installment Disputes
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

MORTGAGE:
Fifth Third Bank
Mortgage Disputes
5050 Kingsley Dr., MD# 1MOCFP
Cincinnati, OH 45263

Fifth Third Bank email

Small Business: [email protected]

Fifth Third Bank Live Chat Support

Live chat customer service option is not supported by Fifth Third Bank. To contact a live customer service representative you need to dial 1-800-972-3030 and follow instructions above.

Fifth Third Bank Help Page

More information you can find at Fifth Third Bank Customer Page.