How to Call a Live Person in Ticketmaster Customer Service

Below are steps to contact Ticketmaster customer service and get a live person on the phone:

  • Dial 1-800-653-8000
  • Say “no”
  • Say “something else”
  • After that, the automated phone system will connect you to a live customer service agent from Ticketmaster

Ticketmaster Customer Service Representatives Hours

Live Ticketmaster customer service is available from 9am to 9pm Monday-Friday, from 9am to 8pm Saturday,from 9am to 6pm Sunday.

Ticketmaster Support Phone Numbers

  • Ticketmaster Support Phone Number: 1-800-653-8000
  • Ticketmaster Express: 1-866-448-7849
  • US Ticket Sales: 1-866-448-7849. Live Ticketmaster customer service is available from 9am to 6pm Monday-Saturday, from 12pm to 6pm Sunday
  • TDD: 1-800-943-4327
  • US Arts Sales: 1-800-982-2787

Ticketmaster Web Links

Ticketmaster Mailing Address

Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311

To Whether it’s pen to paper or straight from your printer:
Attention: Soutien aux Spectateurs/Fan Support
7001, boulevard St-Laurent
Montreal, QC H2S 3E3

Ticketmaster support email

Support email customer service option is not supported by Ticketmaster.

Ticketmaster Live Chat Support

If you have an order under “Order Details”, simply click on the “Live Chat” button to the bottom right of your screen. Chat is available 24 hours a day seven days a week.

Ticketmaster Help Page

More information on the Ticketmaster Help page

How do I speak to a live person if Ticketmaster contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Ticketmaster website.
  • Open Ticketmaster Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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