How to Call a Live Person in US Bank Customer Service

Below are steps to contact US Bank customer service and get a live person on the phone:

  • Dial 1-800-872-2657
  • Press 0 or stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from US Bank

US Bank Voice Menu

  • Press 1 for questions about your balance, deposit, charges associated with your account
  • Press 2 for issues related to your debit card
  • Press 3 for online banking, mobile banking, online bill pay system
  • Press 4 for report about your account
  • Press 5 to open new account
  • Press 0 to speak with a specialist

US Bank Customer Service Representatives Hours

Live US Bank customer service is available from 7am to 8pm PST on Monday-Thusday and from 7am to 7pm PST on Friday and from 9am to 1pm PST on Saturday.

US Bank Customer Service Phone Numbers

  • US Bank Support Phone Number: 1-800-872-2657. Live US Bank customer service is available from 7am to 8pm PST on Monday-Thusday and from 7am to 7pm PST on Friday and from 9am to 1pm PST on Saturday.
  • International Collect Calls: 1-503-4019991.
  • TDD – All Locations: 1-800-685-5065.
  • US Bank Credit Card: 1-800-947-1444.
  • US Bank Mortgage Customer Service: 1-800-365-7772
  • Existing Student Loans: 1-800-242-1200.

US Bank Web Links

US Bank Mailing Addresses

Checking and Savings Accounts:
Corporate Headquarters
U.S. Bancorp
U.S. Bancorp Center
800 Nicollet Mall
Minneapolis, MN 55402

US Bank Live Chat Support

Live chat customer service is not available from US Bank. To contact a live customer service representative you need to dial 1-800-872-2657 and follow instructions above.

US Bank support email

Support email customer service option is not supported by US Bank.

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