How to Call a Live Person in Windstream Customer Service

Below are steps to contact Windstream customer service and get a live person on the phone:

  • Dial 1-800-347-1991
  • Press 2 (to ask about becoming a customer)
  • Press 1 (to ask about service for your home)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Windstream

Windstream Voice Main Menu

  • Press 1 if you are already a Windstream customer.
  • Press 2 to ask about becoming Windstream customer.
  • Press 3 to check order status.

Windstream Customer Service Representatives Hours

Live Windstream customer service is available from 8am to 6pm EST Monday-Friday, from 8:30am to 5pm EST Saturday, Sunday closed.

Windstream Support Phone Numbers

  • Windstream Support Phone Number: 1-800-347-1991. Live Windstream customer service is available from 8am to 6pm EST Monday-Friday, from 8.30am to 5pm EST Saturday, Sunday closed.
  • Sales: 1-888-604-3842. Live Windstream customer service is available from 8am to 6pm ET Monday-Friday, from 8:30am to 5pm EST Saturday, Sunday closed.
  • Payment Arrangements: 1-800-537-7755. Live Windstream customer service is available from 8am to 6pm ET Monday-Friday, from 8:30am to 5pm EST Saturday, Sunday closed.
  • TV & Internet Technical Support Phone Service Repairs : 1-800-347-1991.
  • Order Status: 1-800-481-5441. Live Windstream customer service is available from 8am to 6pm EST Monday-Friday.

Windstream Web Links

Windstream support email

To contact Windstream via e-mail go to Windstream Contact page and click “Reach Out” button.

Windstream Live Chat Support

You can start a live chat with customer support at Windstream Contact page by clicking the “Chat” button.

Windstream Help Page

You can find more information about Windstream at Windstream Support page.

How do I speak to a live person if Windstream contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Windstream website.
  • Open Windstream Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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