How to Call a Live Person in XFINITY Customer Service

Below are steps to contact XFINITY customer service and get a live person on the phone:

  • Dial 1-800-934-6489
  • Stay on the line until the system prompts you to press 0 (to speak with a Comcast agent)
  • Press 0
  • Press 1 (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from XFINITY

XFINITY Voice Main Menu

  • Press 1 to look up your account.
  • Press 2 to use your account number.
  • Press 3 if you are a new customer.

XFINITY Customer Service Representatives Hours

Live XFINITY customer service is available from 7am to 8pm EST Monday-Friday, from 8am to 5pm EST Saturday, Sunday closed.

XFINITY Support Phone Numbers

  • XFINITY Support Phone Number: 1-800-934-6489. Live XFINITY customer service is available from 7am to 8pm EST Monday-Friday, from 8am to 5pm EST Saturday, Sunday closed.

XFINITY Web Links

XFINITY Support Community

You can find more information about XFINITY on the XFINITY Community page. Community Support representative are available 24 hours a day seven days a week.

XFINITY support email

XFINITY doesn’t offer live customer support via e-mail. The best way to contact XFINITY is to call them at 1-800-934-6489.

XFINITY Live Chat Support

You can start a live chat with customer support at XFINITY Contact page by clicking the “Chat with Xfinity Assistant” or “Ask Xfinity” button.

XFINITY Help Page

You can find more information about XFINITY at XFINITY Support page.

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