How to Call a Live Person in WOW! Customer Service

Below are steps to contact WOW! customer service and get a live person on the phone:

  • Dial 1-866-376-7003
  • Press 2 (if you are interested in becoming a WOW! customer)
  • Enter 5 digits of your area ZIP code
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from WOW!

WOW! Voice Main Menu

  • Press 1 if you are currently a WOW! customer or are in the process of connecting while services.
  • Press 2 if you are interested in becoming a WOW! customer.

WOW! Customer Service Representatives Hours

Live WOW! customer service is available from 8 am to 8:30 pm ET Monday to Sunday.

WOW! Support Phone Numbers

  • WOW! Support Phone Number: 1-866-376-7003. Live customer service is available from 8 am to 8:30 pm ET Monday to Sunday.
  • To move your service: 1-877-668-3969.

WOW! Web Links

WOW! Mailing Addresses

WOW! Office – Payment & Equipment Return:
525 Dauntless Point Sanford, FL 32771

WOW! Internet Cable and Phone
PO BOX 4350 Carol Stream, IL 60197-4350

WOW! support email

Support email customer service option is not supported by WOW!.

WOW! Live Chat Support

Below are steps to contact WOW! customer service by chat:

  • Go to the WOW! Contact page.
  • Press the “Chat Now”.
  • Start chat. Chat is available from 7:00am – 11:45pm ET Monday to Sunday.

WOW! Help Page

You can find more information at WOW! help page.

How do I speak to a live person if Wow contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Wow website.
  • Open Wow Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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