How to Call a Live Person in Xcel Energy Customer Service

Below are steps to contact Xcel Energy customer service and get a live person on the phone:

  • Dial 1-800-895-4999
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Xcel Energy

Xcel Energy Voice Main Menu

  • Say “one” if you are calling about your home or apartment
  • Say “two” if you are calling about your business
  • Say “three” for Spanish

Xcel Energy Customer Service Representatives Hours

Live Xcel Energy customer service is available 24 hours a day seven days a week.

Xcel Energy Support Phone Numbers

  • Xcel Energy Support Phone Number: 1-800-895-4999. Live Xcel Energy customer service is available 24 hours a day seven days a week.
  • Electrical Outage: 1-800-895-1999.
  • Gas Emergency: 1-800-895-2999.
  • Xcel Energy Business Customer Service: 1-800-481-4700.
  • Xcel Energy Builder’s Call Line: 1-800-628-2121.
  • Call Before You Dig: 811.

Xcel Energy Web Links

Xcel Energy Mailing Address

General Correspondence:
Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401

Account Related Requests or Questions:
Xcel Energy
P.O. Box 8
Eau Claire, WI 54702-0008

Send Your Payment:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

Xcel Energy Customer Support Email

For all inquiries e-mail to [email protected]

Xcel Energy Live Chat Support

Live chat customer service is not available from Xcel Energy. To contact a live customer service representative you need to dial 1-800-895-4999 and follow instructions above.

Xcel Energy Help Page

You can find more information at Xcel Energy customer support page.

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