Below are steps to contact Xcel Energy customer service and get a live person on the phone:
- Dial 1-800-895-4999
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Xcel Energy
Xcel Energy Voice Main Menu
- Say “one” if you are calling about your home or apartment
- Say “two” if you are calling about your business
- Say “three” for Spanish
Xcel Energy Customer Service Representatives Hours
Live Xcel Energy customer service is available 24 hours a day seven days a week.
Xcel Energy Support Phone Numbers
- Xcel Energy Support Phone Number: 1-800-895-4999. Live Xcel Energy customer service is available 24 hours a day seven days a week.
- Electrical Outage: 1-800-895-1999.
- Gas Emergency: 1-800-895-2999.
- Xcel Energy Business Customer Service: 1-800-481-4700.
- Xcel Energy Builder’s Call Line: 1-800-628-2121.
- Call Before You Dig: 811.
Xcel Energy Web Links
- Xcel Energy Official Web Site
- Xcel Energy Facebook Support page
- Xcel Energy Twitter Support page
- Xcel Energy Youtube page
- Xcel Energy Instagram page
Xcel Energy Mailing Address
414 Nicollet Mall
Minneapolis, MN 55401
Account Related Requests or Questions:
P.O. Box 8
Eau Claire, WI 54702-0008
Send Your Payment:
P.O. Box 9477
Minneapolis, MN 55484-9477
Xcel Energy Customer Support Email
For all inquiries e-mail to [email protected]
Xcel Energy Live Chat Support
Live chat customer service is not available from Xcel Energy. To contact a live customer service representative you need to dial 1-800-895-4999 and follow instructions above.
Xcel Energy Help Page
You can find more information at Xcel Energy customer support page.