Tax

Below are steps to contact Illinois Department of Revenue customer service and get a live person on the phone:

• Dial 1-800-732-8866
• Say “agent” or stay on the line
• The automated phone system will connect you to a live customer service agent from Illinois Department of Revenue

Illinois Department of Revenue Voice Main Menu

• Say or press 1 for individual income tax.
• Say or press 2 for withholding income tax.
• Say or press 3 for business income tax.
• Say or press 4 for sale or vehicle use tax.
• Say or press 5 for information regarding other taxes.
• Say or press 6 to request forms.

Illinois Department of Revenue Customer Service Representatives Hours

Live Illinois Department of Revenue customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Illinois Department of Revenue Support Phone Numbers

• Illinois Department of Revenue Support Phone Number: 1-800-732-8866. Live Illinois Department of Revenue customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• TDD (telecommunication device for the deaf): 1-800-544-5304.

Illinois Department of Revenue Web Links

• Illinois Department of Revenue Official Web Site
• Illinois Department of Revenue Facebook page
• Illinois Department of Revenue Twitter page
• Illinois Department of Revenue Youtube page

Illinois Department of Revenue Mailing Addresses

You can find all Illinois Department of Revenue mailing addresses on the Illinois Department of Revenue Mailing Addresses page.

Illinois Department of Revenue support email

• Individual Income Tax: [email protected]
• Business Income Tax or Withholding Income Tax: [email protected]
• Sales Tax: [email protected]
• Powers of Attorney (Submissions): [email protected]
• ​Collections (email the address on your latest correspondence, if available): [email protected]
• Registration: [email protected]
• Bingo, Pull Tabs, and Charitable Gaming: [email protected]

Illinois Department of Revenue Live Chat Support

Live chat customer service is not available from Illinois Department of Revenue. To contact a live customer service representative you need to dial 1-800-732-8866 and follow instructions above.

Illinois Department of Revenue Help Page

You can find more information at Illinois Department of Revenue Questions and Answers page.

Below are steps to contact New York State Department of Taxation and Finance customer service and get a live person on the phone:

• Dial 1-518-457-5181
• Press 2 (for all others who dialed the tax department directly)
• Press 1 (for English)
• Press 3 (for all other personal income tax questions)
• Press 4 (for all others)
• Stay on the line
• The automated phone system will connect you to a live customer service agent from New York State Department of Taxation and Finance

Illinois Department of Revenue Voice Main Menu

• Press 1 for income tax refunds status.
• Press 2 for income tax forms.
• Press 3 for all other personal income tax questions.
• Press star to hear this information again.

New York Department of Revenue Customer Service Representatives Hours

Live New York Department of Revenue customer service is available from 8.30am to 4.30pm Monday-Friday, Saturday-Sunday closed.

New York Department of Revenue Support Phone Numbers

• New York Department of Revenue Support Phone Number: 1-518-457-5181. Live New York Department of Revenue customer service is available from 8.30am to 4.30pm Monday-Friday, Saturday-Sunday closed.
• Press inquiries only: 1-518-457-7377.

New York State Department of Taxation and Finance Web Links

• New York State Department of Taxation and Finance Official Web Site
• New York State Department of Taxation and Finance Facebook page
• New York State Department of Taxation and Finance Twitter page
• New York State Department of Taxation and Finance Youtube page

New York Department of Revenue support email

• Tax scams and consumer alerts: [email protected]

New York Department of Revenue Live Chat Support

Live chat customer service is not available from New York Department of Revenue. To contact a live customer service representative you need to dial 1-518-457-5181 and follow instructions above.

New York Department of Revenue Help Page

You can find more information at New York Department of Revenue Help page.

Below are steps to contact Missouri Department of Revenue customer service and get a live person on the phone:

• Dial 1-573-526-2407
• Stay on the line
• The automated phone system will connect you to a live customer service agent from Missouri Department of Revenue

Missouri Department of Revenue Voice Main Menu

• Press 1 for automated information available twenty-four hours a day about a traffic ticket, suspension or revocation on your Missouri driver record.
• Press 2 for information about obtaining a Missouri driver license or regarding a license suspension or revocation.
• Press 3 for information regarding vehicle registration, titling or motor sales tax.
• Press 4 if you are the only calling because you need to make a debit or credit card payment.
• Press 9 to repeat these options.

Missouri Department of Revenue Customer Service Representatives Hours

Live Missouri Department of Revenue customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Missouri Department of Revenue Support Phone Numbers

• Missouri Department of Revenue Support Phone Number: 1-573-526-2407. Live Missouri Department of Revenue customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• Motor Vehicle: 1-573-526-3669.
• Taxation: 1-573-751-3505.
• Interactive Payment Line: 1-888-929-0513.

Missouri Department of Revenue Web Links

• Missouri Department of Revenue Official Web Site
• Missouri Department of Revenue Facebook page
• Missouri Department of Revenue Twitter page
• Missouri Department of Revenue Youtube page

Missouri Department of Revenue Mailing Addresses

General Information:
Driver License Bureau
P.O. Box 200
Jefferson City, MO 65105-0200

Accident/Mandatory Financial Responsibility, and Mandatory Insurance/Administrative Hearings:
Driver License Bureau
P.O. Box 3500
Jefferson City, MO 65105-3500

Administrative Alcohol/Limited Driving Privilege:
Driver License Bureau
P.O. Box 3700
Jefferson City, MO 65105-3700

Driver License Record Searches and Sales:
Driver License Bureau
P.O. Box 2167
Jefferson City, MO 65105-2167

Instate Failure to Appear/Failure to Appear:
Driver License Bureau
P.O. Box 3950
Jefferson City, MO 65105-3950

Record Center:
Driver License Bureau
P.O. Box 3310
Jefferson City, MO 65105-3310

Missouri Department of Revenue support email

• Driver License questions: [email protected]

Missouri Department of Revenue Live Chat Support

You can start a live chat session with a Missouri Department of Revenue Support Agent on the Missouri Department of Revenue Contact page by clicking the “DOR CHAT” button.

Missouri Department of Revenue Help Page

You can find more information at Missouri Department of Revenue Contact page.