How to Call a Live Person in Citi Credit Card Customer Service

Below are steps to contact Citi Credit Card customer service and get a live person on the phone:

  • Dial 1-800-950-5114
  • Press 3 (to access your account by social security number)
  • Enter your social security number
  • Enter 5 digits zip code
  • Say your security word
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Citi Credit Card

Citi Credit Card Voice Main Menu

  • Press 1 to access your account by credit card number.
  • Press 2 to access your account by phone number.
  • Press 3 to access your account by social security number.

Citi Credit Card Customer Service Representatives Hours

Live Citi Credit Card customer service is available 24 hours a day seven days a week.

Citi Credit Card Support Phone Numbers

  • Citi Credit Card Support Phone Number: 1-800-950-5114. Live Citi Credit Card customer service is available 24 hours a day seven days a week.
  • Lost/Stolen TTY, Consumer TTY, Business TTY: 1-800-325-2865.
  • Consumer: 1-800-347-4934.
  • Business: 1-866-422-3091.
  • Apply for a Credit Card & Check your Application Status: 1-888-201-4523.
  • Apply for a Costco Credit Card & Check your Application Status: 1-877-343-4118.
  • Citi Double Cash Card: 1-855-473-4583.
  • Citi/AAdvantage Cards: 1-888-766-2484.
  • Citi/AAdvantage American Express Cards: 1-866-449-2484.
  • Citi DividendAmerican ExpressCard: 1-866-459-2484.
  • The Citi ThankYou Cards: 1-800-842-6596.
  • Citi CashReturns: 1-866-533-8617.
  • Citi PrestigeSM Card: 1-877-288-2484.
  • Citi Illumina Card: 1-800-822-7042.
  • Citi Chairman American Express Card: 1-866-533-6398.
  • Citi PremierPass Expedia Cards: 1-866-458-4271.
  • Citi Simplicity Cards: 1-866-696-5673.
  • Citi Secured MasterCard: 1-800-950-5114.
  • Citi Driver’s Edge: 1-800-967-8500.
  • Citi MasterCard: 1-866-510-2761.
  • AT&T Access More Card from Citi: 1-855-488-6642.
  • AT&T Universal Cards: 1-800-423-4343.
  • Citi Forward: 1-800-950-5114.
  • Citi Diamond Preferred Card: 1-800-823-4086.
  • Citi Dividend Card: 1-800-950-5114.
  • Citi Business Card with ThankYou Rewards: 1-800-750-7453.
  • Citi Business Card: 1-800-750-7453.
  • Citi Business / AAdvantage Select Cards: 1-800-732-6000.
  • AT&T Universal Business Rewards Card: 1-877-288-4577.
  • Citi Professional Cards: 1-866-834-9486.
  • Costco Anywhere Visa: 1-855-378-6467.
  • Costco Anywhere Visa Business Card: 1-855-378-6468.
  • Collections Servicing for Costco: 1-855-805-5486.
  • Collections Servicing for Citi Cards: 1-800-388-2200.
  • Citi Professional Cash Cards: 1-866-834-9486.
  • Citi Professional / Aadvantage: 1-866-696-5859.
  • Citi Business World Card: 1-866-458-4215.
  • Citi Business ThankYou Card: 1-800-842-6596.
  • Citi Business / AAdvantage Platinum Select Cards: 1-866-458-4216.

Citi Credit Card Web Links

Citi Credit Card support email

Citi Credit Card doesn’t offer live support via e-mail.

Citi Credit Card Live Chat Support

Live chat customer service is not available from Citi Credit Card. The best way to contact Citi Credit Card by support phone.

Citi Credit Card Help Page

You can find more information about Citi Credit Card at Citi Credit Card Customers Support page.

How do I speak to a live person if Citi Credit Card contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Citi Credit Card website.
  • Open Citi Credit Card Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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