How to Call a Live Person in Lowe’s Customer Service

Below are steps to contact Lowe’s customer service and get a live person on the phone:

  • Dial 1-800-445-6937
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Lowe’s

Lowe’s Voice Main Menu

  • Press 1 to place a new order or for information on a product you were interested in
  • Press 2 for help with an existing order or previous purchase
  • Press 3 for parts or repairs
  • Press 4 to provide feedback on your Lowe’s experience or for company information
  • Press 5 for credit card or gift card
  • Press 8 to hear these options again

Lowe’s Customer Service Representatives Hours

Live Nationwide customer service is available from 8am to 10pm EST on Monday-Saturday, from 8am to 9pm EST on Sunday.

Lowe’s Support Phone Numbers

  • Lowe’s Support Phone Number: 1-800-445-6937. Live Lowe’s customer service is available from 8am to 10pm EST on Monday-Saturday, from 8am to 9pm ET on Sunday.
  • Lowe’s Sales: 1-877-465-6937. Live Lowe’s customer service is available from 8am to 11pm ET on Monday-Saturday, from 8am to 10pm EST on Sunday.
  • Lowe’s Credit Card: 1-800-444-1408. Live Nationwide customer service is available 24 hours a day seven days a week.
  • Lowe’s Repairs, Warranties & Protection Plans: 1-888-775-6937. Live Lowe’s customer service is available from 8am to 8pm EST on Monday-Sunday.

Lowe’s Web Links

Lowe’s Mailing Addresses

Online gift card information:
Lowe’s Media Commerce (747)
P.O. Box 1111
North Wilkesboro, NC 28656-001

Corporate gift card information:
Lowe’s Companies
Call Center Commerce #747
Mail Code CON8
1605 Curtis Bridge Road
Wilkesboro, NC 28697

Lowe’s support email

Customer care: [email protected]
Corporate gift card information: [email protected]

Lowe’s Live Chat Support

Live chat customer service is not available from Lowe’s. To contact a live customer service representative you need to dial 1-800-445-6937 and follow instructions above.

Lowe’s Help Page

You can find more information at Lowe’s contact page.

How do I speak to a live person if Lowes contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Lowes website.
  • Open Lowes Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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