Below are steps to contact M&T Bank customer service and get a live person on the phone:
- Dial 1-800-724-2440
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from M&T Bank
M&T Bank Voice Main Menu
- Press 1 for information on an existing account including direct deposit or to transfer funds between linked account
- Press 3 for branch hours and locations or to find an ATM near you
- Press 8 to report a lost or stolen MTB credit card
M&T Bank Customer Service Representatives Hours
Live M&T Bank customer service is available from 6am to 9pm ET on Monday-Friday, from 9am to 5pm ET on Saturday-Sunday.
M&T Bank Support Phone Numbers
- M&T Bank Support Phone Number: 1-800-724-2440. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
- Online & Mobile Banking: 1-800-790-9130. Live M&T Bank customer service is available from 8am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
- Business: 1-800-724-6070. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm ET on Saturday-Sunday.
- Credit Card: 1-866-279-0888. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
- Commercial Card Servicing: 1-800-443-8617. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
- Commercial Service Team: 1-800-724-2240. Live M&T Bank customer service is available from 8am to 6pm EST on Monday-Friday.
- Mortgage: 1-800-724-2224. Live M&T Bank customer service is available from 8:30am to 9pm EST on Monday-Friday.
- Mortgage Transfers: 1-866-462-1156. Live M&T Bank customer service is available from 8:30am to 9pm EST on Monday-Friday.
M&T Bank Web Links
M&T Bank Mailing Addresses
In Case of Errors or Questions About Statement:
M&T Bank
ATTN: M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767
M&T Commercial Mortgage Payments:
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302
M&T Mortgage Payments:
M&T Bank
P.O. Box 62182
Baltimore, MD 21264-2182
M&T Visa® Credit Card Payments:
M&T Bank
P.O. Box 62014
Baltimore, MD 21264-2014
M&T Bank Consumer Lending Payments – Installment Loan, HELOC, Line of Credit:
M&T Bank
P.O. Box 64679
Baltimore, MD 21264-4679
M&T Bank Home Equity, Lines of Credit and Installment Loans:
M&T Bank
P.O. Box 900
Millsboro, DE 19966-0900
United States Postal Service Delivery Address:
M&T Bank Legal Document Processing
P.O. Box 844
Buffalo, NY 14240-0844
Overnight or In-Person Delivery Address:
M&T Bank Legal Document Processing
626 Commerce Drive
Amherst, NY 14228
M&T Bank support email
M&T Bank Live Chat Support
Live chat customer service is not available from M&T Bank. To contact a live customer service representative you need to dial 1-800-724-2440 and follow instructions above.
M&T Bank Help Page
You can find more information at M&T Bank help page.
How do I speak to a live person if Mt Bank contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Mt Bank website.
- Open Mt Bank Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.