Below are steps to contact PlayStation customer service and get a live person on the phone:
- Dial 1-800-345-7669
- Then press 5
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from PlayStation
PlayStation Voice Main Menu
- Press 1 for help accessing your Sony Playstation network account or to reset your PS password
- Press 2 for questions about charges on your Playstation network (PSN) account
- Press 3 for help troubleshooting your PS4, controllers or other peripheral
- Press 4 if you are calling about your Playstation VR
- Press 5 for all other inquiries
PlayStation Customer Service Representatives Hours
Live PlayStation customer service is available from 6am to 6pm PST on Monday-Friday.
PlayStation Support Phone Numbers
- PlayStation Support Phone Number: 1-800-345-7669. Live PlayStation customer service is available from 6am to 6pm PST on Monday-Friday.
PlayStation Web Links
- PlayStation Official Web Site
- PlayStation Facebook page
- PlayStation Twitter page
- PlayStation Youtube page
PlayStation Mailing Addresses
2207 Bridgepointe Pkwy.
San Mateo, CA 94404
PlayStation support email
Sponsorship or partnership opportunities: [email protected]
PlayStation Live Chat Support
You can start a live chat with customer support PlayStation Contact page by clicking the “Chat” button. Chat is available from 6am to 10pm PST on Monday-Friday, from 7am to 8pm PST on Saturday-Sunday.
PlayStation Community Page
You can find more information at PlayStation support Forums.