How to Call a Live Person in Singtel Customer Service

Below are steps to contact Singtel customer service and get a live person on the phone:

  • Dial 1688 or 65-6235-1688 (from overseas)
  • Press 1 (Mobile plan and Roaming)
  • Press 1 (Bills and Payment)
  • Press 0 (speak with customer care representative)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Singtel

Singtel Voice Main Menu

  • Press 1 for Mobile plan and Roaming.
  • Press 2 for Home internet and TV.
  • Press 3 for Singtel Power.
  • Press 4 for Prepaid Hi!Card.
  • Press 5 for Dash service.

Singtel Customer Service Representatives Hours

Live Singtel customer service is available from 8:30am to 8:30pm Monday-Sunday.

Singtel Support Phone Numbers

  • Singtel Support Phone Number: 1688 or 65-6235-1688 (from overseas). Live Singtel customer service is available from 8:30am to 8:30pm Monday-Sunday.
  • Prepaid Card and Hi!Card: 1800-482-2800 (overseas: 65-6482-2800).
  • Small & Medium Enterprises (SME): 1606 (overseas: 65-6221-1606).
  • International Calling Card (ICC, Singtel Hello! Card, Singtel World Card): 1800-838-3322.
  • Corporate Executive Scheme (CES): 1800-733-7788 (overseas: 65-6733-7788).
  • Fax Plus 012: 1800-838-3555.
  • Corporate Enterprises: 1800-538-5056 (overseas: 65-6538-5056).
  • Sales Hotline: 1800-763-1111 (overseas: 65-6763-1111).
  • Local Directory Assistance (Chargeable Service): 100.
  • International Call Assistance (Chargeable Service): 104.
  • Post Sales and General Enquiries: 1606 (overseas: 65-6221-1606).
  • SingNet Business Broadband (ADSL), eVolve Fibre Broadband: 1606 (overseas: 65-6221-1606).
  • PhoneNet Helpdesk (Business): 1608.
  • WorldConference Helpdesk (24×7): 1800-532-1188.
  • myBusiness Services (SaaS): 1800-289-7227.
  • Payment Status and Outstanding Amount: 1800-738-3330.
  • Other Billing Enquiries: 1688 (Overseas: 65-6235-1688). Live customer service representatives from Singtel are available 8:30am to 6pm Monday-Sunday.
  • Singapore-registered shares (Special Discounted Shares): 1800-227-1188.

Singtel Web Links

Singtel Mailing Addresses

Investor Relations:
PO Box 888
North Ryde NSW 1670

Media:
Singtel Group Strategic Communications and Brand,
31 Exeter Road, Comcentre #19-00, Singapore 239732

Singtel support email

Below are steps to contact Singtel customer service by email:

  • Go to the Singtel Form page.
  • Сhoose the question you are inquiring about.
  • Fill in the form.
  • Press the “Submit” red button.

Singtel Live Chat Support

You can start a live chat session with a Singtel Support Agent on the Singtel Chat page by clicking the “CONTINUE TO CHAT” button.

Singtel Help Page

You can find more information at Singtel Support page.

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