Below are steps to contact Singtel customer service and get a live person on the phone:
- Dial 1688 or 65-6235-1688 (from overseas)
- Press 1 (Mobile plan and Roaming)
- Press 1 (Bills and Payment)
- Press 0 (speak with customer care representative)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Singtel
Singtel Voice Main Menu
- Press 1 for Mobile plan and Roaming.
- Press 2 for Home internet and TV.
- Press 3 for Singtel Power.
- Press 4 for Prepaid Hi!Card.
- Press 5 for Dash service.
Singtel Customer Service Representatives Hours
Live Singtel customer service is available from 8:30am to 8:30pm Monday-Sunday.
Singtel Support Phone Numbers
- Singtel Support Phone Number: 1688 or 65-6235-1688 (from overseas). Live Singtel customer service is available from 8:30am to 8:30pm Monday-Sunday.
- Prepaid Card and Hi!Card: 1800-482-2800 (overseas: 65-6482-2800).
- Small & Medium Enterprises (SME): 1606 (overseas: 65-6221-1606).
- International Calling Card (ICC, Singtel Hello! Card, Singtel World Card): 1800-838-3322.
- Corporate Executive Scheme (CES): 1800-733-7788 (overseas: 65-6733-7788).
- Fax Plus 012: 1800-838-3555.
- Corporate Enterprises: 1800-538-5056 (overseas: 65-6538-5056).
- Sales Hotline: 1800-763-1111 (overseas: 65-6763-1111).
- Local Directory Assistance (Chargeable Service): 100.
- International Call Assistance (Chargeable Service): 104.
- Post Sales and General Enquiries: 1606 (overseas: 65-6221-1606).
- SingNet Business Broadband (ADSL), eVolve Fibre Broadband: 1606 (overseas: 65-6221-1606).
- PhoneNet Helpdesk (Business): 1608.
- WorldConference Helpdesk (24×7): 1800-532-1188.
- myBusiness Services (SaaS): 1800-289-7227.
- Payment Status and Outstanding Amount: 1800-738-3330.
- Other Billing Enquiries: 1688 (Overseas: 65-6235-1688). Live customer service representatives from Singtel are available 8:30am to 6pm Monday-Sunday.
- Singapore-registered shares (Special Discounted Shares): 1800-227-1188.
Singtel Web Links
Singtel Mailing Addresses
Investor Relations:
PO Box 888
North Ryde NSW 1670
Media:
Singtel Group Strategic Communications and Brand,
31 Exeter Road, Comcentre #19-00, Singapore 239732
Singtel support email
Below are steps to contact Singtel customer service by email:
- Go to the Singtel Form page.
- Сhoose the question you are inquiring about.
- Fill in the form.
- Press the “Submit” red button.
- Singtel Media (Advertising Sales): [email protected]
- Media: [email protected]
- Shareholdings: [email protected]
Singtel Live Chat Support
You can start a live chat session with a Singtel Support Agent on the Singtel Chat page by clicking the “CONTINUE TO CHAT” button.
Singtel Help Page
You can find more information at Singtel Support page.
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