How to Call a Live Person in DBS Customer Service

Below are steps to contact DBS customer service and get a live person on the phone:

  • Dial 1800-111-1111 or 65-6327-2265 (from overseas)
  • Enter your debit or credit number or banking using ID or press 1 (if you are not an existing customer)
  • Press *0 (customer service officer assistance)
  • Press 2 (credit card)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from DBS

DBS Voice Main Menu

  • Press 1 for lost cards and suspected fraudulent transactions.
  • Press 2 for waiver request.
  • Press 3 for cards and cash line application status.
  • Press 4 for branches information.
  • Press 5 for self-service options using phone banking pin.
  • Press *0 for customer service officer assistance.

DBS Customer Service Representatives Hours

Live DBS customer service is available from 8am to 12am Monday-Sunday.

DBS Support Phone Numbers

  • DBS Support Phone Number: 1800-111-1111 or 65-6327-2265 (from overseas). Live DBS customer service is available from 8am to 12am Monday-Sunday.
  • Lost Cards and Fraud Reporting: 1800-339-6963 (from overseas: 65-6339-6963).
  • POSB Phone Banking and General Enquiries: 1800-339-6666 (from overseas: 65-6339-6666). Live customer service representatives from DBS are available from 8am to 12am Monday-Sunday.
  • DBS Wealth Management Phone Banking and General Enquiries: 1800-221-1111 (from overseas: 65-6221-1111). Live customer service representatives from DBS are available from 8am to 12am Monday-Sunday.
  • Housing, Car, Renovation & Study loans: 6333-0033 (from overseas: 65-6333-0033). Live customer service representatives from DBS are available from 9am to 5:30pm Monday-Friday, from 9am to 12:30pm Saturday, Sunday closed.
  • DBS Phone Banking: 1800-222-2200 (from overseas: 65-6222-2200).
  • Post Sales and General Enquiries: 1606 (from overseas: +65-6221-1606).

DBS Web Links

DBS support email

DBS Live Chat Support

You can start live chat with DBS Virtual Support Assistant here by clicking the “May I Help You?” red icon.

DBS Help Page

You can find more information at DBS Customers Support page.

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