Below are steps to contact DBS customer service and get a live person on the phone:
- Dial 1800-111-1111 or 65-6327-2265 (from overseas)
- Enter your debit or credit number or banking using ID or press 1 (if you are not an existing customer)
- Press *0 (customer service officer assistance)
- Press 2 (credit card)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from DBS
DBS Voice Main Menu
- Press 1 for lost cards and suspected fraudulent transactions.
- Press 2 for waiver request.
- Press 3 for cards and cash line application status.
- Press 4 for branches information.
- Press 5 for self-service options using phone banking pin.
- Press *0 for customer service officer assistance.
DBS Customer Service Representatives Hours
Live DBS customer service is available from 8am to 12am Monday-Sunday.
DBS Support Phone Numbers
- DBS Support Phone Number: 1800-111-1111 or 65-6327-2265 (from overseas). Live DBS customer service is available from 8am to 12am Monday-Sunday.
- Lost Cards and Fraud Reporting: 1800-339-6963 (from overseas: 65-6339-6963).
- POSB Phone Banking and General Enquiries: 1800-339-6666 (from overseas: 65-6339-6666). Live customer service representatives from DBS are available from 8am to 12am Monday-Sunday.
- DBS Wealth Management Phone Banking and General Enquiries: 1800-221-1111 (from overseas: 65-6221-1111). Live customer service representatives from DBS are available from 8am to 12am Monday-Sunday.
- Housing, Car, Renovation & Study loans: 6333-0033 (from overseas: 65-6333-0033). Live customer service representatives from DBS are available from 9am to 5:30pm Monday-Friday, from 9am to 12:30pm Saturday, Sunday closed.
- DBS Phone Banking: 1800-222-2200 (from overseas: 65-6222-2200).
- Post Sales and General Enquiries: 1606 (from overseas: +65-6221-1606).
DBS Web Links
DBS support email
- To contact DBS via e-mail use the following DBS contact form
- Privacy practices: [email protected]
DBS Live Chat Support
You can start live chat with DBS Virtual Support Assistant here by clicking the “May I Help You?” red icon.
DBS Help Page
You can find more information at DBS Customers Support page.
How do I speak to a live person if Dbs contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Dbs website.
- Open Dbs Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.