How to Call a Live Person in Telstra Customer Service

Below are steps to contact Telstra customer service and get a live person on the phone:

  • Dial 132-200
  • Say “I don’t have one”
  • Press 4 (for anything else)
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Telstra

Telstra Voice Main Menu

  • Press 1 for billing inquiry
  • Press 2 for new connections
  • Press 3 for faults with your service
  • Press 4 for anything else

Telstra Customer Service Representatives Hours

Live Telstra customer service is available 24 hours a day seven days a week.

Telstra Support Phone Numbers

  • Telstra Customer Support Phone: 132-200. Live Telstra customer service is available 24 hours a day seven days a week.
  • Telstra’s Disability Enquiry Hotline: 1800 068 424.

Telstra App Customer Service

Below are steps to contact Telstra customer service by mobile app:

  • Open or download the My Telstra app.
  • Tap the “Get Help” tab.
  • Press the blue message icon.
  • Send a message.

Telstra Web Links

Telstra Support Community

You can find more information about Telstra on the Telstra Forum page page. Community Support representative are available 24 hours a day seven days a week.

Telstra Live Chat Support

Below are steps to contact Telstra customer service by chat:

Telstra Help Center

Telstra support email

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