Below are steps to contact Venmo customer service and get a live person on the phone:
- Dial 1-855-812-4430
- Press 2 (if you are not a registered Venmo user)
- Press 2 (for general questions about the app)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Venmo
Venmo Voice Main Menu
- Press 1 if you are registered Venmo user.
- Press 2 if you are not a registered Venmo user.
- Press 3 if you are merchant.
- Press 4 if you are a credit card network, bank or an issuer.
Venmo Customer Service Representatives Hours
Live Venmo customer service is available from 10am to 6pm EST Monday-Friday, Saturday-Sunday closed.
Venmo Support Phone Numbers
- Venmo Support Phone Number: 1-855-812-4430. Live Venmo customer service is available from 10am to 6pm EST Monday-Friday, Saturday-Sunday closed.
- Venmo Mastercard® cardholders: 1-855-204-4090. Live Venmo customer service is available from 10am to 6pm EST Monday-Friday, Saturday-Sunday closed.
Venmo Web Links
Venmo support email
- Venmo Mastercard® cardholders: [email protected]
- Advertising & marketing: [email protected]
- Student organizations & clubs: [email protected]
- To contact Venmo via e-mail use the following Venmo contact form
Venmo Live Chat Support
Chat with Venmo in mobile app. Chat is available from 7am to 1am EST Monday-Friday, from 9am to 11pm EST Saturday-Sunday.
Venmo Help Page
You can find more information about Venmo at Venmo Help page.
How do I speak to a live person if Venmo contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Venmo website.
- Open Venmo Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.