Below are steps to contact Walmart customer service and get a live person on the phone:
- Dial 1-800-966-6546
- Press 3 at the first prompt
- Press 2 at the second prompt
- Press 6 at the third prompt
- After that, the automated phone system will connect you to a live customer service agent from Walmart
Walmart First Voice Main Menu
- Press 1 for Walmart and Sams club store locations, questions about our stores, savings catcher program or the Walmart credit card
- Press 2 to track a walmart.com order
- Press 3 for all other walmart.com related questions
Walmart Second Voice Sub-Menu
- Press 1 for faster service and enter your order number
- Press 2 if you do not have an order number
Walmart Third Voice Sub-Menu
- Press 1 for photo support
- Press 2 for all other existing orders
- Press 3 for an assistance placing an order
- Press 4 for pharmacy or prescription glasses
- Press 6 for all other questions
Walmart Customer Service Representatives Hours
Live Walmart customer service is available 24 hours a day seven days a week.
Walmart Customer Support Phone Numbers
- Walmart.com Support Phone Number: 1-800-966-6546
- Walmart customer service Support Phone Number: 1-800-925-6278
Walmart Web Links
- Walmart Official Web Site
- Walmart Facebook page
- Walmart Twitter Page
- Walmart Youtube page
- Walmart Instagram page
Walmart Live Chat Support
To start chat session:
- Choose a topic from the “Choose your topic” here
- Select an issue from the “What can we help with?”
- After that, you will have an option to either start a live chat
Walmart support email
To send email:
- Choose a topic from the “Choose your topic” here
- Select an issue from the “What can we help with?”
- After that, you will have an option to send email
How do I speak to a live person if Walmart Customer Service contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Walmart Customer Service website.
- Open Walmart Customer Service Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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