How to Call a Live Person in CenturyLink Customer Service

Below are steps to contact CenturyLink customer service and get a live person on the phone:

  • If you are not a new customer dial 1-800-366-8201 and stay on the line. After that, the automated phone system will connect you to a live customer service agent from CenturyLink.
  • If you know a phone number associated with an account or 9-digit billing account number dial 1-800-366-8201 and enter your phone number or 9-digit billing account number at the prompt, then proceed with further prompts.
  • If you are a new customer dial 1-800-366-8201, then say “new customer” or press 1 and provide the name of the state. After that, the automated phone system will connect you to a live customer service agent from CenturyLink.

CenturyLink Main Voice Menu

  • Press 1 for billing
  • Press 2 for payments
  • Press 3 to discontinue services
  • Press 4 for products and services
  • Press 5 for repair or technical support

CenturyLink Customer Service Representatives Hours

Live CenturyLink customer service is available 24 hours a day seven days a week.

CenturyLink Customer Support Phone Numbers

  • Customer service phone number: 1-800-366-8201.
  • Repair & Tech Support:1-877-348-9005.
  • Account & Billing Support: 1-877-837-5738. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday
  • Payment Specialists: 1-800-423-8994. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday
  • Order New Services: 1-866-963-6665. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday and from 9am to 5pm LT on Saturday-Sunday
  • Move, Disconnect, or Cancel: 1-877-803-8414. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday

CenturyLink Web Links

CenturyLink support email

Support email customer service option is not supported by CenturyLink.

CenturyLink Live Chat Support

You can start live chat with Support Assistant here.

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