How to Call a Live Person in Kohls Credit Card Customer Service

Below are steps to contact Kohls Credit Card customer service and get a live person on the phone:

  • Dial 1-855-564-5748, then for Kohls Charge Account menu option press 1 and then either press 1 to enter your account number or 2 to enter your full social security number. After that, the automated phone system will connect you to a live customer service agent from Kohls Credit Card.

Kohls Credit Card Voice Menu

  • Press 1 to make a payment or for questions regarding your Kohls credit card charge account
  • Press 2 for Kohls.com assistance with order placement or to check on an existing order
  • Press 3 for FCU rewards points inquiries or enrollment questions

Kohls Credit Card Customer Service Representatives Hours

Live Kohls Credit Card customer service is available from 7am to 9pm CST Monday-Saturday and from 8am to 9pm CST on Sunday.

Kohls Credit Card Support Phone Numbers

  • Kohls Credit Card: 1-855-564-5748
  • For Kohls and Kohls.com customer service phone number you need to dial 1-855-564-5705
  • For Yes2You Rewards customer service phone you need to dial 1-855-564-5751
  • For Kohls gift cards customer service you need to dial 1-855-564-5748
  • For Kohls phone number for gift cards purchased online you need to dial 1-866-887-8884
  • For Kohls corporate gift card you need to dial 1-800-653-1774
  • For Kohls Cares fundrising card program you need to dial 800-653-1774
  • For Kohls corporate headquarters you need to dial 1-262-703-7000
  • For Kohls human resources you need to dial 1-262-703-7000
  • For Kohls Investor Relations you need to dial 1-262-703-1440
  • For Kohls Food Network you need to dial 1-877-342-4337

Kohls Credit Card Web Links

Kohls Credit Card Mailing Address

Kohl’s Credit Card Charge payment to:

Kohl’s Payment Center

PO Box 2983

Kohls Corporate Headquarters:

Kohl’s Department Stores

N56 W17000 Ridgewood Drive

Menomonee Falls, WI 53051

Kohls support email

[email protected]

Kohls Credit Card Live Chat Support

You can start live chat with customer support Kohls Contact Us page by clicking the “Chat Now” button.

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