Below are steps to contact ExxonMobil customer service and get a live person on the phone:
- Dial 1-800-243-9966
- Press 1
- Press 2 (to use social security number)
- Enter 9 digits social security number
- Stay on the line
- The automated phone system will connect you to a live customer service agent from ExxonMobil
ExxonMobil Voice Main Menu
- Press 1 for inquiries related to your Exxon smart cards such as account questions or changes, lost or stolen cards, unrecognized charges or payments.
- Press 2 to share your experience at Exxon service station.
- Press 3 for a mobile application Exxon Mobil Rewards+.
- Press 4 for a loyalty program Exxon Mobil Rewards+.
- Press 5 if you didn’t hear what you were looking for.
ExxonMobil Customer Service Representatives Hours
Live ExxonMobil customer service is available 24 hours a day seven days a week.
ExxonMobil Support Phone Numbers
- ExxonMobil Support Phone Number: 1-800-243-9966. Live ExxonMobil customer service is available 24 hours a day seven days a week.
- Exxon Mobil Rewards+™ program: 1-888-REWARD+ (888-739-2730). Live customer service representatives from ExxonMobil are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.
- Exxon Mobil Rewards+ app: 1-800-243-9966.
- Gift Cards: 1-800-972-7481. Live customer service representatives from ExxonMobil are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
ExxonMobil Web Links
- ExxonMobil Official Web Site
- ExxonMobil Facebook page
- ExxonMobil Twitter page
- ExxonMobil Instagram page
- ExxonMobil Youtube page
ExxonMobil Mailing Addresses
ExxonMobil Chemical:
22777 Springwoods Village Parkway
Spring, TX 77389-1425
ExxonMobil Sales & Supply LLC:
22777 Springwoods Village Parkway
Spring, Texas 77389
Consumer Cards:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938
ExxonMobil support email
Exxon Mobil Rewards+ app: [email protected].
ExxonMobil Live Chat Support
Live chat customer service is not available from ExxonMobil. To contact a live customer service representative you need to dial 1-800-243-9966 and follow instructions above.
ExxonMobil Help Page
You can find more information at ExxonMobil FAQ page.
How do I speak to a live person if Exxonmobil contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Exxonmobil website.
- Open Exxonmobil Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.