Energy

How to Call a Live Person in DTE Energy Customer Service

Below are steps to contact DTE Energy customer service and get a live person on the phone:

  • Dial 1-800-477-4747
  • Press 5 (for something else)
  • Press 5 (for none of these)
  • Stay on the line. The automated phone system will connect you to a live customer service agent from DTE Energy

DTE Energy Voice Main Menu

  • Press 1 or say “Gas Leak” to report a gas leak or problem.
  • Press 2 or say “Electric Problem” to report a wire down or electric problem, or to check an outage status.
  • Press 3 or say ‘Billing, payment, or shut-off” for billing, payment, or shut-off information..
  • Press 4 or say “Service” to start, stop, or move service, or for construction-related matters.
  • Press 5 or say “Something else” for something else.

DTE Energy Customer Service Representatives Hours

Live DTE Energy customer service is available from 8am to 5pm on Monday through Friday, Saturday and Sunday closed.

DTE Energy Support Phone Numbers

  • DTE Energy Support Phone Number: 1-800-477-4747. Live customer service is available from 8am to 5pm on Monday through Friday, Saturday and Sunday closed.
  • Online Assistance: 1-800-482-8720.
  • Telecommunications Device for the Deaf (TDD): 1-800-888-6886.

DTE Energy Web Links

DTE Energy Mailing Addresses

To pay by mail:
DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786

DTE Energy Live Chat Support

Below are steps to contact DTE Energy customer service by chat:

  • Go to the DTE Energy Contact page.
  • Press the “Chat with Us” button in the bottom right corner of the page.
  • Chat is available from 8am to 4pm on Monday to Friday, Saturday and Sunday closed.

DTE Energy support e-mail

DTE Energy Help Center

You can find more information at DTE Energy Support page.

How to Call a Live Person in British Gas Customer Service

Below are steps to contact British Gas customer service and get a live person on the phone:

  • Dial 0871-472-1674
  • Press 1 (to discuss your gas or electricity account)
  • Say what you’re calling about
  • Enter your customer reference number or press the star key (if you don’t have it)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from British Gas

British Gas Voice Main Menu

  • Press 1 to discus your gas or electricity account.
  • Press 2 if you have a question about heating or home care.
  • Press 3 if you wish to become a new British Gas customer.

British Gas Customer Service Representatives Hours

Live British Gas customer service is available from 8am to 10pm Monday-Friday, from 8am to 6pm Saturday-Sunday.

British Gas Support Phone Numbers

  • British Gas Support Phone Number: 0871-472-1674 (overseas – +44-113-298-0900 toll-free). Live British Gas customer service is available from 8am to 10pm Monday-Friday, from 8am to 6pm Saturday-Sunday.
  • Priority Services Register: 0800-072-8625.
  • The National Gas Emergency: 0800-111-999.
  • Account enquiries: 0330-332-0977. Live customer service representatives from British Gas are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.

British Gas UK Web Links

British Gas Mailing Addresses

General queries and correspondence:
British Gas, PO Box 227, ROTHERHAM, S98 1PD

Complaints:
British Gas, Complaints Management Team, PO Box 226, Rotherham, S98 1PB

British Gas support email

British Gas doesn’t offer live support via e-mail.

British Gas Live Chat Support

Below are steps to contact British Gas customer service by chat:

British Gas Help Page

You can find more information at British Gas Customers Support page.

How to Call a Live Person in ExxonMobil Customer Service

Below are steps to contact ExxonMobil customer service and get a live person on the phone:

  • Dial 1-800-243-9966
  • Press 1
  • Press 2 (to use social security number)
  • Enter 9 digits social security number
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from ExxonMobil

ExxonMobil Voice Main Menu

  • Press 1 for inquiries related to your Exxon smart cards such as account questions or changes, lost or stolen cards, unrecognized charges or payments.
  • Press 2 to share your experience at Exxon service station.
  • Press 3 for a mobile application Exxon Mobil Rewards+.
  • Press 4 for a loyalty program Exxon Mobil Rewards+.
  • Press 5 if you didn’t hear what you were looking for.

ExxonMobil Customer Service Representatives Hours

Live ExxonMobil customer service is available 24 hours a day seven days a week.

ExxonMobil Support Phone Numbers

  • ExxonMobil Support Phone Number: 1-800-243-9966. Live ExxonMobil customer service is available 24 hours a day seven days a week.
  • Exxon Mobil Rewards+™ program: 1-888-REWARD+ (888-739-2730). Live customer service representatives from ExxonMobil are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.
  • Exxon Mobil Rewards+ app: 1-800-243-9966.
  • Gift Cards: 1-800-972-7481. Live customer service representatives from ExxonMobil are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

ExxonMobil Web Links

ExxonMobil Mailing Addresses

ExxonMobil Chemical:
22777 Springwoods Village Parkway
Spring, TX 77389-1425

ExxonMobil Sales & Supply LLC:
22777 Springwoods Village Parkway
Spring, Texas 77389

Consumer Cards:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938

ExxonMobil support email

Exxon Mobil Rewards+ app: [email protected].

ExxonMobil Live Chat Support

Live chat customer service is not available from ExxonMobil. To contact a live customer service representative you need to dial 1-800-243-9966 and follow instructions above.

ExxonMobil Help Page

You can find more information at ExxonMobil FAQ page.

How to Call a Live Person in FPL Customer Service

Below are steps to contact FPL customer service and get a live person on the phone:

  • Dial 1-800-226-3545
  • Stay on the line
  • When the automatic system prompts you need to say “Report a problem” or press 4 (to report an emergency like a downed wire or outage)
  • Press 7 (for something else)
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from FPL

FPL Main Voice Main Menu

  • Say or enter your FPL account number or your social security number, or say “I don’t have it” or press 1.
  • Say “Hold on” or press 2 if you need a moment to find it.
  • Say “New account” or press 3 to open a new account.
  • Say “Report a problem” or press 4 to report an emergency like a downed wire or outage.

FPL Secondary Voice Menu (if you say “Report a problem” or press 4)

  • Press 1 to report an outage.
  • Press 2 to get outage update.
  • Press 3 to report a downed wire.
  • Press 4 for street light out.
  • Press 5 for dim or flickering lights.
  • Press 6 for disconnected for non-payment.
  • Press 7 for something else.

FPL Support Phone Numbers

  • FPL Support Phone Number: 1-800-226-3545 or 1-888-988-8249. Live FPL customer service is available from 7:30am to 7:30pm on Monday-Friday, from 7.30am to 5pm on Saturday-Sunday.
  • Report a power outage: 1-800-468-8243.

FPL Web Links

FPL support email

Support email customer service option is not supported by FPL.

FPL Mailing Address

General Mail Facility
Miami, FL 33188-0001

FPL Customer Service Representatives Hours

Live FPL customer service is available from 7.30am to 7.30pm on Monday-Friday, from 7:30am to 5pm on Saturday-Sunday.

FPL Live Chat Support

You can start a live chat session with a FPL Customer Support Agent on the FPL Support page.