Healthcare

How to Call a Live Person in Quest Diagnostics Customer Service

Below are steps to contact Quest Diagnostics customer service and get a live person on the phone:

  • Dial 1-866-697-8378
  • Say “speak with an agent”
  • Say “other” or press 3
  • Say “it something else” or press 5
  • Enter or Say your local main office phone number
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Quest Diagnostics

Quest Diagnostics Voice Main Menu

  • Press 1 if you are a patient.
  • Press 2 if you know your party’s extension.
  • Press 3 for your direct deposit.

Quest Diagnostics Customer Service Representatives Hours

Live Quest Diagnostics customer service is available from 8am to 5pm EST Monday-Friday, Saturday-Sunday closed.

Quest Diagnostics Support Phone Numbers

  • Quest Diagnostics Support Phone Number: 1-866-697-8378. Live Quest Diagnostics customer service is available from 8am to 5pm EST Monday-Friday, Saturday-Sunday closed.
  • Quest Diagnostics Employer Solutions: 1-800-877-7484.
  • Nichols Institute, San Juan Capistrano: 1-800-553-5445.
  • Nichols Institute, Chantilly: 1-800-336-3718.
  • Nichols Institute, Valencia: 1-800-421-4449.
  • Quest Diagnostics Genomic Services: 1-866-436-3463.
  • AmeriPath: 1-800-890-6220.
  • Dermpath Diagnostics: 1-800-890-6220.
  • Cleveland HeartLab: 1-866-358-9828.
  • Diagnostic Laboratory of Oklahoma (DLO): 1-800-891-2917.
  • ExamOne: 1-877-933-9261.

Quest Diagnostics Web Links

Quest Diagnostics Mailing Addresses

Quest Diagnostics Clinical Laboratories, Inc.:
500 Plaza Drive
Secaucus, NJ 07094

Quest Diagnostics Infectious Diseases, Inc.:
33608 Ortega Highway
San Juan Capistrano, California 92675

Quest Diagnostics Ventures LLC:
500 Plaza Drive
Secaucus, New Jersey 07094

Quest Diagnostics Live Chat Support

Below are steps to contact Quest Diagnostics customer service by chat:

  • Go to the Quest Diagnostics Support page.
  • To press the “Chat” icon in the bottom right corner.
  • Start chat. Chat is available from 8am to 5pm EST Monday-Friday, Saturday-Sunday closed.

Quest Diagnostics support e-mail

Below are steps to contact Quest Diagnostics customer service by email:

Quest Diagnostics Help Center

You can find more information at Quest Diagnostics Support page.

How to Call a Live Person in ShiftKey Customer Service

Below are steps to contact ShiftKey customer service and get a live person on the phone:

  • Dial 1-214-257-8686
  • Press 1 (if you are a healthcare provider)
  • Press 3 (for questions about pay)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from ShiftKey

ShiftKey Customer Service Representatives Hours

Live ShiftKey customer service is available from 7am to 7pm Monday-Sunday.

ShiftKey Support Phone Numbers

  • ShiftKey Support Phone Number: 1-214-257-8686. Live ShiftKey customer service is available from 7am to 7pm Monday-Sunday.

ShiftKey Web Links

ShiftKey Live Chat Support

Below are steps to contact ShiftKey customer service by chat:

  • Go to the ShiftKey Support page.
  • Press the “Chat” icon in the bottom right of your desktop.
  • Start chat.

ShiftKey support e-mail

ShiftKey Help Center

You can find more information at ShiftKey Customers Support page.

How to Call a Live Person in Florida Blue Customer Service

Below are steps to contact Florida Blue customer service and get a live person on the phone:

  • Dial 1-800-352-2583
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Florida Blue

Florida Blue Voice Main Menu

  • Press 1 or say “Medical”.
  • Press 2 or say “Pharmacy”.
  • Press 3 or say “Dental Information”.

Florida Blue Customer Service Representatives Hours

Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.

Florida Blue Support Phone Numbers

  • Florida Blue Support Phone Number: 1-800-352-2583. Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • Physicians & Providers: 1-800-727-2227.
  • Florida Blue Centers: 1-877-352-5830.
  • Medicare Members: 1-866-215-0539.
  • Media Inquiries: 1-904-905-7864.
  • Employers & Benefit Administrators: 1-866-946-2583.
  • Individual and Family Plans (Sales Information): 1-877-465-1125.
  • Group Sales: 1-800-955-2227.
  • TTY/TDD: 1-800-955-8770.

Florida Blue Web Links

Florida Blue Mailing Addresses

Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)(Payments):
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans (Effective before 1/1/14)(Payments):
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Life Insurance for Individual or Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Medicare Plans(Payments):
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Pre-paid Dental Insurance for Individuals or
Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Ancillary PPO Dental or Vision Insurance for
Employer Groups(Payments):
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

Medicare(non-payments):
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual(non-payments):
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

Florida Blue support email

Florida Blue doesn’t offer live customer support via e-mail. The best way to contact Florida Blue is to call them at 1-800-352-2583.

Florida Blue Live Chat Support

Live chat customer service is not available from Florida Blue. To contact a Florida Blue live customer service representative you need to dial 1-800-352-2583 and follow instructions above.

Florida Blue Help Page

You can find more information about Florida Blue at Florida Blue Support page.

How to Call a Live Person in Medicare Customer Service

Below are steps to contact Medicare customer service and get a live person on the phone:

  • Dial 1-800-MEDICARE (1-800-633-4227)
  • Say “Agent” or press 0
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Medicare

Medicare Voice Main Menu

  • Press 1 or say “Claim Status”.
  • Press 2 or say “Coverage and Benefits”.
  • Press 3 or say “Premium payments”.
  • Press 4 or say “Preventive exams”.
  • Press 5 or say “Deductible”.
  • Press 6 or say “Help me with something else”.
  • Press 0 or say “Agent”.

Medicare Customer Service Representatives Hours

Live Medicare customer service is available 24 hours a day seven days a week.

Medicare Support Phone Numbers

  • Medicare Support Phone Number: 1-800-633-4227. Live Medicare customer service is available 24 hours a day seven days a week.
  • TTY: 1-877-486-2048.

Medicare Web Links

Medicare Mailing Addresses

Medicare Contact Center Operations:
PO Box 1270
Lawrence, KS 66044

Medicare support email

Medicare doesn’t offer live customer support via e-mail. The best way to contact Medicare is to call them at 1-800-MEDICARE (1-800-633-4227).

Medicare Live Chat Support

Live chat customer service is not available from Medicare. To contact a Medicare live customer service representative you need to dial 1-800-633-4227 and follow instructions above.

Medicare Help Page

You can find more information about Medicare at Medicare Help page.

How to Call a Live Person in Philips Customer Service

Below are steps to contact Philips customer service and get a live person on the phone:

  • Choose one of the following categories on the Philips Support Contact page
  • Get the customer support phone number
  • Dial 1-812-308-4615 (for Sound & vision, for example) or the number provided by the website
  • Press 1
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Philips

Philips Customer Service Representatives Hours

Live Philips customer service is available from 9am to 9pm EST Monday-Friday, from 9am to 6pm EST Sunday.

Philips Support Phone Numbers

  • Sound & vision: 1-812-308-4615. Live customer service representatives are available from 9am to 6pm Monday-Friday.
  • Mother & child care: 1-800-542-8368. Live customer service representatives are available from 9am to 9pm EST Monday-Saturday, from 9am to 6pm EST Sunday.
  • Lighting: 1-866-832-4361.
  • Automotive: 1-800-257-6054.
  • Personal care: 1-800-243-3050.
  • Household products: 1-800-933-7876.
  • Health: 1-866-333-4246.
  • Ordering & payment: 1-866-309-3263.
  • Delivery & returns: 1-866-309-3263.

Philips Web Links

Philips support email

Below are steps to contact Philips customer service via email:

Philips Live Chat Support

You can start a live chat with customer support at Philips Chat page.

Philips Help Page

You can find more information at Philips Customer Support page.

How to Call a Live Person in Aetna Customer Service

Below are steps to contact Aetna customer service and get a live person on the phone:

  • Dial 1-877-204-9186
  • Press 3
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Aetna

Aetna Voice Main Menu

  • Press 1 or say “member” if you are a policy holder
  • Press 2 or say “healthcare professional” if you are medical or dental professional
  • Press 3 or say “inquiry” if you are not yet an Aetna member
  • Press star for more information

Aetna Customer Service Representatives Hours

Live Aetna customer service is available 24 hours a day seven days a week.

Aetna Support Phone Numbers

  • Aetna Support Phone Number: 1-877-204-9186. Live Aetna customer service is available 24 hours a day seven days a week.
  • Aetna Corporate Headquarters: 1-800-872-3862.
  • Help with signing up: 1-800-225-3375.
  • For questions about Pharmacy or Aetna Rx Home Delivery: 1-888-792-3862.

Aetna Web Links

Aetna Mailing Addresses

Aetna Corporate Offices:
Aetna Inc.
151 Farmington Avenue
Hartford, CT 06156

Aetna pharmacy claims:
Aetna Pharmacy Management
P.O. Box 52444
Phoenix, AZ 85072-2444

Mail-order drug ordering address:
Aetna Rx Home Delivery
P.O. Box 417019
Kansas City, MO 64179-9892

Aetna support email

You can send an e-mail to Aetna here

Aetna Live Chat Support

Live chat customer service is not available from Aetna. To contact a live customer service representative you need to dial 1-877-204-9186 and follow instructions above.

Aetna Help Page

You can find more information at Aetna customer support page.

How to Call a Live Person in Healthcare.gov Customer Service

Below are steps to contact Healthcare.gov customer service and get a live person on the phone:

  • Dial 1-800-318-2596
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Healthcare.gov

Healthcare.gov Customer Service Representatives Hours

Live Healthcare.gov customer service is available 24 hours a day seven days a week.

Healthcare.gov Support Phone Numbers

  • Healthcare.gov Support Phone Number: 1-800-318-2596. Live Healthcare.gov customer service is available 24 hours a day seven days a week.
  • TTY: 1-855-889-4325. Live Healthcare.gov customer service is available 24 hours a day seven days a week.
  • Questions about SHOP coverage, enrollment, or renewal: 1-800-706-7893 (TTY: 1-888-201-6445). Live customer service is available 24 hours a day seven days a week.
  • Contact the SHOP Call Center: 1-800-706-7893. Live Healthcare.gov customer service is available 24 hours a day seven days a week.

Healthcare.gov Web Links

Healthcare.gov Mailing Address

Health Insurance Marketplace:
Attn: Coverage Processing
465 Industrial Blvd
London, KY 40750-0001

Healthcare.gov Support support email

E-mail customer service is not available from Healthcare.gov.

Healthcare.gov Fax number

Health Insurance Marketplace: 1-877-369-0130.

Healthcare.gov Live Chat Support

Live customer service chat is not available from Healthcare.gov. To contact a live customer service representative you need to dial 1-800-318-2596 and follow instructions above.

Healthcare.gov Blog

You can find more information at Healthcare.gov Blog Page.

How to Talk to a Live Person in Blue Cross Blue Shield Customer Service

Below are steps to contact Blue Cross Blue Shield (BCBS) customer service and get a live person on the phone:

  • Dial 1-888-630-2583
  • Press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Blue Cross Blue Shield

Blue Cross Blue Shield Voice Main Menu

  • Press 9 if you are calling with questions other than purchasing healthcare coverage option
  • Press 0 to speak to the representative

Blue Cross Blue Shield Customer Service Representatives Hours

Live Blue Cross Blue Shield customer service is available 24 hours a day seven days a week.

Blue Cross Blue Shield Support Phone Numbers

  • Blue Cross Blue Shield Support Phone Number: 1-888-630-2583. Live Blue Cross Blue Shield customer service is available 24 hours a day seven days a week.
  • Report potential healthcare fraud: 1-800-337-8440.

Blue Cross Blue Shield Web Links

Blue Cross Blue Shield email

[email protected]

Blue Cross Blue Shield Live Chat Support

Live chat customer service option is not supported by Blue Cross Blue Shield. To contact a live customer service representative you need to dial 1-888-630-2583 and follow instructions above.

Blue Cross Blue Shield Help Page

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More information you can find at Blue Cross Blue Shield Help Page.

How to Call a Live Person in Express Scripts Customer Service

Below are steps to contact Express Scripts customer service and get a live person on the phone:

  • Dial 1‑800-282-2881
  • Say “I want to speak to the representative”
  • Say “I’m calling about something else”
  • After that, the automated phone system will connect you to a live customer service agent from Express Scripts

Express Scripts Customer Service Representatives Hours

Live Express Scripts customer service is available 24 hours a day seven days a week.

Express Scripts Support Phone Numbers

  • Express Scripts Support Phone Number: 1‑800-282-2881. Live Express Scripts customer service is available 24 hours a day seven days a week.
  • Express Scripts Fax Number within the United States: 1-877-895-1900.
  • Express Scripts Fax Number outside the United States: 1-602-586-3911.
  • Accredo Specialty Pharmacy: 1‑877-222-7336.
  • Technical support or assistance with your online account: 1-800-711-5672.

Express Scripts Web Links

Express Scripts Mailing Address

Express Scripts, Inc.
PO Box 52150
Phoenix, AZ 85072

Express Scripts support email

Support email customer service option is not supported by Express Scripts.

Express Scripts Live Chat Support

Live chat customer service option is not supported by Express Scripts. To contact a live customer service representative you need to dial 1‑800-282-2881 and follow instructions above.

Express Scripts online

  • Log in at Express-Scripts.com
  • Click “Contact Us” from the main menu
  • If none of the options presented quickly resolve your issue, click “Continue”
  • Click “Contact a Member Services Representative”

Express Scripts Help Page

More information you can find at Express Scripts Help Page.