Tidal doesn’t have a phone customer support. Below are steps to contact Tidal customer service by submitting a customer support request:
- Go to the Tidal Support page.
- Scroll down.
- Press the “Submit a Request” black button.
- Fill in the form.
- Press the “Submit” black button.
Tidal Customer Service Representatives Hours
Live Tidal customer service is available from 6am to 9pm ET Monday-Friday, Saturday-Sunday closed.
Tidal Support Phone Numbers
Tidal doesn’t offer phone customer support.
Tidal Web Links
- Tidal Official Web Site
- Tidal Facebook page
- Tidal Twitter Site
- Tidal Instagram page
- Tidal Youtube page
TIDAL Mailing Addresses
To commence arbitration:
540 W 26th Street
8th Floor
New York, NY 10001
TIDAL support email
- If you are a journalist looking to feature TIDAL in your publication: [email protected]
- TIDAL support: [email protected]
- If you are looking to license your music for TIDAL: [email protected]
- For Press questions: [email protected]
TIDAL Live Chat Support
Below are steps to contact TIDAL customer service by chat:
- Go to the TIDAL Support page.
- Press the “Chat” black icon.
- Press the “Start Chat” black button.
- Fill in the form.
- Send a message. Chat is available from 6am to 9pm ET Monday-Friday, Saturday-Sunday closed
TIDAL Help Page
You can find more information at the Tidal Support page.