State & Regional Agencies

How to Call a Live Person in Indiana Department of Workforce Development Customer Service

Below are steps to contact Indiana Unemployment customer service and get a live person on the phone:

  • Dial 1-800-891-6499
  • Press 2 (if you are an employee)
  • Press 3 (to speak with an agent)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Indiana Unemployment

Indiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant.
  • Press 2 if you are an employee.

Indiana Unemployment Voice Sub-Menu (if you press 2)

  • Press 1 for general information about the employer Self Service registration process
  • Press 2 for information about the state information data exchange system otherwise known as SIDES
  • Press 3 to speak with an agent

Indiana Unemployment Customer Service Representatives Hours

Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.

Indiana Unemployment Support Phone Numbers

  • Indiana Unemployment Support Phone Number: 1-800-891-6499. Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.
  • If you do not have access to a computer or smart phone to file for UI: 1-800-298-6650.
  • TDD/TTY line: 1-317-232-7560.

Indiana Department of Workforce Development Web Links

Indiana Unemployment Mailing Addresses

Headquarter:
Research and Analysis
10 N. Senate Avenue, SE 211
Indianapolis, IN 46204

IN Unemployment support email

Indiana Unemployment Live Chat Support

You can start a live chat with customer support at Indiana Unemployment Contact page.

  • To scroll down
  • Press the “Live Chat with State Information Center” button in the bottom left corner
  • Press the “Live Chat” blue button

Indiana Unemployment Help Page

You can find more information at Indiana Unemployment Customers Support page.

How to Call a Live Person in Washington State Unemployment Customer Service

Below are steps to contact Washington State Unemployment customer service and get a live person on the phone:

  • Dial 1-800-318-6022
  • Press 1 (for English)
  • Enter your social security number
  • Press 7 (If you have a question about unemployment insurance)
  • After press 9 (for all other questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Washington State Unemployment

Washington State Unemployment Voice Main Menu

  • Press 2 if you would like to open or reopen a claim.
  • Press 7 if you have a question about unemployment insurance.

Washington State Unemployment Customer Service Representatives Hours

Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Washington State Unemployment Support Phone Numbers

  • Washington State Unemployment Support Phone Number: 1-800-318-6022. Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
  • Agency headquarters: 1-360-902-9500.
  • Tax rate, penalties or benefits claimed by a former employee: 1-888-836-1900.
  • General tax information and forms, information for new businesses or information about your current tax rate: 1-855-829-9243.
  • Information about the federal Work Opportunity Tax Credit: 1-800-669-9271.
  • Labor statistics: 1-800-215-1617.
  • Employer assistance to avoid layoffs – Shared Work Program: 1-800-752-2500.
  • Arrange repayment of benefits you’re not entitled to receive: 1-866-697-4831.

Washington Employment Security Department Web Links

Washington Employment Security Department Mailing Addresses

Headquarters:
P.O. Box 9046
Olympia, WA 98507
(US Postal Service only. No UPS or FedEx)

Tax rate, penalties or benefits claimed by a former employee:
Experience Rating/Benefits Charging Unit
P.O. Box 9046
Olympia, WA 98507

Bankruptcy notices:
P.O. Box 9046
Olympia, WA 98507
(U.S. Postal Service only. No UPS or FedEx)

Pay quarterly unemployment taxes:
Employment Security Department
P.O. Box 34467, Seattle, WA 98124

Information about your current tax rate:
Employment Security Department
Experience Rating/Benefits Charging Unit
P.O. Box 9046, Olympia, WA 98507

Mailing addresses for benefit claimants:

  • Request for an appeal
    Claims Center Appeals
    P.O. Box 19018
    Olympia, WA 98507-0018
  • Petition for review
    Agency Records Center
    P.O. Box 9555
    Olympia, WA 98507-9555
  • Paper weekly-claim forms
    Centralized Claims Processing Unit
    P.O. Box 14857
    Olympia, WA 98511
  • Overpayments
    Benefit Payment Control
    P.O. Box 24928
    Seattle, WA 98124-0928
  • Shared-Work forms
    Shared Work Program
    P.O. Box 9046
    Olympia, WA 98507-9046

Washington Unemployment support email

Washington State Unemployment Live Chat Support

You can start a live chat with customer support at Washington Unemployment Contact page.

  • Click the “Chat now on WorkSource website” link
  • Fill in the form
  • Start Chat

Washington Unemployment Help Page

You can find more information at Washington Unemployment Help page.

How to Call a Live Person in State of California Franchise Tax Board Customer Service

Below are steps to contact California Franchise Tax Board customer service and get a live person on the phone:

  • Dial 1-800-852-5711
  • Press 1 (for personal income tax)
  • Press 6 (for any other information)
  • Press 2 (for general tax information)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from California FTB

California FTB Voice Main Menu

  • Press 1 for personal income tax.
  • Press 2 for business entity information.
  • Press 3 to learn about web self-service options and how to register.

California FTB Voice Sub-Menu (if you press 1)

  • Press 1 for current tax year refund information.
  • Press 2 for payment and balance.
  • Press 3 for earned income tax credit information.
  • Press 4 for frequently asked questions.
  • Press 5 for forms and publications.
  • Press 6 for any other information.

California FTB Customer Service Representatives Hours

Live California FTB customer service is available from 8am to 5pm Monday-Sunday.

California FTB Support Phone Numbers

  • California FTB Support Phone Number: 1-800-852-5711. Live California FTB customer service is available from 8am to 5pm Monday-Sunday.
  • Customer service from Outside the US: 1-916-845-6500.
  • Automated help: 1-800-338-0505.
  • Personal Income tax collections: 1-800-689-4776. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Business Income tax collections: 1-888-635-0494. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Court-ordered debt (COD): 1-916-845-4064. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Vehicle registration collections: 1-888-355-6872. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Interagency intercept: 1-866-563-2375. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Withholding (nonwage): 1-888-792-4900.
  • Executive Services Section: 1-800-883-5910. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Small Business Liaison: 1-916-845-4669. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Small Businesses / Disabled Veteran Business Enterprises: 1-916-845-5511. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Careers and recruitment: 1-916-845-3608.
  • Criminal investigations: 1-916-227-3203.
  • California Relay Service: 711 or 1-800-735-2929.
  • TTY: 1-800-822-6268.

California Franchise Tax Board Web Links

California Franchise Tax Board Mailing Addresses

Tax returns (Personal):
Franchise Tax Board
PO Box 942840
Sacramento CA 94240-0001

Tax returns (Business):
Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0500

Exempt organizations and non-profits:
Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0500

Estates and trusts:
Franchise Tax Board
PO Box 942840
Sacramento CA 94240-0001

Nonadmitted insurance tax:
Nonadmitted Insurance Tax MS-F182
Franchise Tax Board
PO Box 942867
Sacramento CA 94267-0651

Substitute forms:
Substitute Forms
Filing Methods Section MS-F284
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

California FTB support email

California FTB Live Chat Support

Below are steps to contact California FTB customer service by chat:

California Franchise Tax Board Help Page

You can find more information at California FTB Customers Support page.

How to Call a Live Person in Access Florida Customer Service

Below are steps to contact Access Florida customer service and get a live person on the phone:

  • Dial 1-850-300-4323
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Access Florida

Access Florida Customer Service Representatives Hours

Live Access Florida customer service is available from from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.

Access Florida Support Phone Numbers

  • Access Florida Support Phone Number: 1-850-300-4323. Live Access Florida customer service is available from from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • Florida Relay: 711.
  • TTY: 1-800-955-8771.

Access Florida Web Links

Access Florida Mailing Addresses

ACCESS Central Mail Center:
P.O. Box 1770
Ocala, FL 34478-1770

Access Florida Fax Number

Access Florida Fax Number is 1-866-886-4342.

Access Florida support email

Access Florida doesn’t offer live customer support via e-mail. The best way to contact Access Florida is to call them at 1-850-300-4323.

Access Florida Live Chat Support

You can start a live chat session with an Access Florida Support Agent on the Access Florida Support page by clicking the “Talk to DCF’s Virtual Assistant” green button. Chat is available 24 hours a day seven days a week.

Access Florida Help Page

You can find more information about Access Florida at Access Florida Support page.

How to Call a Live Person in Illinois Department of Employment Security Customer Service

Below are steps to contact IDES customer service and get a live person on the phone:

  • Dial 1-800-244-5631
  • Press 1 (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from IDES

IDES Voice Main Menu

  • Press 1 to hear a message regarding the federal stimulus package.
  • Press 2 to hear a message regarding the day of the week on which you should file your claim.

To certify for benefits or to inquire about the status of your unemployment insurance claim:

  • Visit www.ides.illinois.gov
  • Or call 1-312-338-4337 (These services are available from 5am to 7.30pm Monday-Friday)

Illinois Unemployment Claims Customer Service Representatives Hours

Live Illinois Unemployment Claims customer service is available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.

Illinois Unemployment Claims Support Phone Numbers

  • Illinois Unemployment Claims Support Phone Number: 1-800-244-5631. Live Illinois Unemployment Claims customer service is available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Individuals who have been scheduled for an Appeal hearing: 1-800-244-5631.
  • Help desk for login information (username and password), error messages, or navigating your job search: 1-877-342-7533.
  • KeyBank Customer Service: 1-866-295-2955.

Illinois Unemployment Claims Web Links

IDES support email

To contact with customer support via e-mail use the following IDES contact form.

Illinois Unemployment Claims Live Chat Support

Live chat customer service is not available from Illinois Unemployment Claims. To contact a live customer service representative you need to dial 1-800-244-5631 and follow instructions above.

Illinois Unemployment Claims Help Page

You can find more information at Illinois Unemployment Claims FAQ page.