How to Call a Live Person in Idaho Unemployment Customer Service

Below are steps to contact Idaho Unemployment Benefits customer service and get a live person on the phone:

  • Dial 1-208-332-8942
  • Press 1 (for English)
  • Press 4 (general questions about unemployment insurance for citizens with your unemployment claim)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Idaho Unemployment

ID Unemployment Voice Main Menu

  • Press 2 for assistance with payment arrangements, overpayment of benefits, means or garnishments.
  • Press 3 to reschedule your re-employment services and eligibility assessment, help with your Idahoworks account or job interview and resume assistance.
  • Press 4 for general questions about unemployment insurance or citizens with your unemployment claim.
  • Press 5 for questions are citizens concerning your appeal hearing and your documents to your hearing packet.
  • Press 6 to help with Idaho’s wage and hour laws, wage claims an employer not paying for work.
  • Press 9 to repeat this message.

Idaho Unemployment Customer Service Representatives Hours

Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Idaho Unemployment Support Phone Numbers

  • ID Unemployment Support Phone Number: 1-208-332-8942. Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Business Unemployment Insurance: 1-208-947-1055.
  • Contact an unemployment tax representative: 1-208-332-3576 or 1-800-448-2977.
  • Deputy Director: 1-208-332-3576.
  • Bureau chief, UI compliance, UI area supervisor: 1-208-332-3576.
  • Operations manager: 1-208-364-7781.
  • Collection supervisor: 1-208-332-3573.
  • UI tax support supervisor: 1-208-332-3576.

Idaho Unemployment Web Links

Idaho Unemployment Insurance (UI) Mailing Addresses

Unemployment tax representative:
Administrative Offices
317 W. Main St
Boise, ID 83735

ID Unemployment Insurance (UI) Fax Number

  • Administrative Offices Unemployment Tax: 1-208-334-6301.
  • Unemployment Insurance Claimants: 1-208-639-3256.
  • Business Unemployment Insurance: 1-208-639-3256.

Idaho Unemployment Live Chat Support

Live chat customer service is not available from Idaho Unemployment. To contact a live customer service representative you need to dial 1-208-332-8942 and follow the instructions above.

Idaho Unemployment support e-mail

Idaho UI Help Center

You can find more information at Idaho Unemployment Insurance (UI) Support page.

How do I speak to a live person if Idaho Unemployment contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Idaho Unemployment website.
  • Open Idaho Unemployment Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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