Below are steps to contact CenturyLink customer service and get a live person on the phone:
- If you are not a new customer dial 1-800-366-8201 and stay on the line. After that, the automated phone system will connect you to a live customer service agent from CenturyLink.
- If you know a phone number associated with an account or 9-digit billing account number dial 1-800-366-8201 and enter your phone number or 9-digit billing account number at the prompt, then proceed with further prompts.
- If you are a new customer dial 1-800-366-8201, then say “new customer” or press 1 and provide the name of the state. After that, the automated phone system will connect you to a live customer service agent from CenturyLink.
CenturyLink Main Voice Menu
- Press 1 for billing
- Press 2 for payments
- Press 3 to discontinue services
- Press 4 for products and services
- Press 5 for repair or technical support
CenturyLink Customer Service Representatives Hours
Live CenturyLink customer service is available 24 hours a day seven days a week.
CenturyLink Customer Support Phone Numbers
- Customer service phone number: 1-800-366-8201.
- Repair & Tech Support:1-877-348-9005.
- Account & Billing Support: 1-877-837-5738. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday
- Payment Specialists: 1-800-423-8994. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday
- Order New Services: 1-866-963-6665. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday and from 9am to 5pm LT on Saturday-Sunday
- Move, Disconnect, or Cancel: 1-877-803-8414. Live CenturyLink customer service is available from 8am to 6pm LT on Monday-Friday
CenturyLink Web Links
- CenturyLink Official Web Site
- CenturyLink Facebook page
- CenturyLink Twitter page
- CenturyLink Youtube page
- CenturyLink Linkedin page
CenturyLink support email
Support email customer service option is not supported by CenturyLink.
CenturyLink Live Chat Support
You can start live chat with Support Assistant here.