How to Call a Live Person in I-Pass Illinois Customer Service

Below are steps to contact I-Pass Illinois customer service and get a live person on the phone:

  • Dial 1-800-824-7277
  • Say “five” or stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from I-Pass Illinois

I-Pass Illinois Voice Main Menu

  • Press or say “one” if you would like to access your I-PASS account via our automatic system
  • Press or say “two” if you wish to speak to a customer service representative about your I-PASS account
  • Press or say “three” if you have received a violation notice
  • Press or say “four” if you have unpaid tolls and want to avoid a violation
  • Press or say “five” for all other inquiries
  • Press or say “eight” to hear these options again

I-Pass Illinois Customer Service Representatives Hours

Live I-Pass Illinois customer service is available from 6am to 10pm CST on Monday-Friday, from 8am to 5pm CST on Saturday-Sunday.

I-Pass Illinois Support Phone Numbers

  • I-Pass Illinois Support Phone Number: 1-800-824-7277. Live I-Pass Illinois customer service is available from 6am to 10pm CST on Monday-Friday, from 8am to 5pm CST on Saturday-Sunday.
  • Illinois Tollway Headquarters: 1-630-241-6800.
  • Constraction Information: 1-800-865-5394.

I-Pass Illinois Inn Web Links

I-Pass Illinois Mailing Addresses

Illinois Tollway Headquarters:
Illinois Tollway
2700 Ogden Ave
Downers Grove, IL 60515

I-Pass Illinois support email

E-mail customer service is not available from I-Pass Illinois. To contact a live customer service representative you need to dial 1-800-824-7277 and follow instructions above.

I-Pass Illinois Live Chat Support

Live chat customer service is not available from I-Pass Illinois. To contact a live customer service representative you need to dial 1-800-824-7277 and follow instructions above.

I-Pass Illinois Help Page

You can find more information at I-Pass Illinois help page.

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