How to Call a Live Person in Mastercard Customer Service

Below are steps to contact Mastercard customer service and get a live person on the phone:

  • Dial 1-800-627-8372 and select 1 at the first prompt and 4 at the second. After that, the automated phone system will connect you to a live customer service agent from Mastercard.

Mastercard Voice Menu

  • Press 1 if you are MasterCard cardholder
  • Press 2 if are a merchant
  • Press 3 if you are financial institution
  • Press 4 if you are not currently a MasterCard cardholder and would like more information

Mastercard Support Phone Numbers

  • Customer service phone number: 1-800-627-8372
  • Canada customer service phone number: 1-800-307-7309
  • Ireland customer service phone number: 1-800-55-7378
  • Dominican Republic customer service phone number: 1-800-307-7309
  • Montserrat customer service phone number: 1-800-307-7309
  • Trinidad and Tobago customer service phone number: 1-800-307-7309
  • Virgin Islands, U.S. customer service phone number: 1-800-307-7309
  • Mastercard Global Service: you can view all other customer service phone numbers here.

Mastercard Customer Service Representatives Hours

Live Mastercard customer service is available 24 hours a day seven days a week.

Mastercard Web Links

Mastercard Help

For Mastercard FAQ navigate to https://www.mastercard.us/en-us/frequently-asked-questions.html.

Mastercard Live Chat Support

Live chat customer service option is not supported by Mastercard.

Mastercard support email

You can send massage to support here.

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