How to Call a Live Person in Simple Mobile Customer Service

Below are steps to contact Simple Mobile customer service and get a live person on the phone:

  • Dial 1-877-878-7908
  • Press 1 (for English)
  • Say “I don’t have one”
  • Say “I don’t have one” again
  • Say “Other”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Simple Mobile

Simple Mobile Main Menu

  • Press 1 to re-up your service or add a plan from your stash press 1.
  • Press 2 to activate or transfer your phone number press 2.
  • Press 3 to add a line to an existing account.
  • Press 4 to enroll all the lines in your account in auto re-up.
  • Press 5 to change your phone number press 5.
  • Press 6 for all other services including technical support press 6.
  • Press 0 to repeat this menu press 0.

Simple Mobile Customer Service Representatives Hours

Live Simple Mobile customer service is available from 8am to 11:45pm EST Monday-Sunday.

Simple Mobile Support Phone Numbers

  • Simple Mobile Support Phone Number: 1-877-878-7908. Live Simple Mobile customer service is available from 8am to 11:45pm EST Monday-Sunday.

Simple Mobile Web Links

Simple Mobile Mailing Addresses

SIMPLE Mobile Corporate Office:
Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178

Simple Mobile support email

E-mail customer service is not available from Simple Mobile. To contact a live customer service representative you need to dial 1-877-878-7908 and follow instructions above.

Simple Mobile Live Chat Support

You can start a live chat with customer support at Simple Mobile Contact page by clicking the “Click to Chat Now” red button. Chat is available from 8am to 11:45pm EST Monday-Sunday.

Simple Mobile Help Page

You can find more information at Simple Mobile Support page.

How do I speak to a live person if Simple Mobile contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Simple Mobile website.
  • Open Simple Mobile Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
Facebook Comments