Car Rental

Below are steps to contact Thrifty Car Rental customer service and get a live person on the phone:

• Dial 1-800-334-1705
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from Thrifty Car Rental

Thrifty Voice Main Menu

• Press 1 for motor vehicle and toll violations.
• Press 2 if you are currently in a rental vehicle.
• Press 3 for past rental.
• Press 4 if you have not yet picked up a rental vehicle.
• Press 5 for all vehicles.
• Press 6 to report an accident or for an assistance for the damage or injury claim.
• Press pound to hear this menu again.

Thrifty Customer Service Representatives Hours

Live Thrifty customer service is available 24 hours a day seven days a week.

Thrifty Support Phone Numbers

• Thrifty Support Phone Number: 1-800-334-1705. Live Thrifty customer service is available 24 hours a day seven days a week.
• Roadside Assistance (U.S.): 1-877-435-7650.
• Roadside Assistance (Canada): 1-877-466-0992.
• Traffic violations and toll violations: 1-877-759-5826.
• PlatePass Inquiries: 1-877-411-4300.
• Thrifty Web Support: 1-800-654-3583.
• Compliments, complaints, feedback or inquiries on a completed rental: 1-800-334-1705.
• Frequent Flyer Help Desk: 1-844-845-2180.
• Thrifty Travel Agent Commission Hotline: 1-800-527-7752.

Thrifty Web Links

• Thrifty Official Web Site
• Thrifty Facebook page
• Thrifty Twitter page

Thrifty Mailing Addresses

Thrifty Car Rental, Inc. Attn:
Customer Service PO Box 26120, Oklahoma City, OK 73126, United States

Thrifty support email

• Media relations inquiries: [email protected]
• Frequent Flyer Help Desk: [email protected]
• Report an accident: [email protected]

Thrifty Live Chat Support

Live chat customer service is not available from Thrifty. To contact a live customer service representative you need to dial 1-800-334-1705 and follow instructions above.

Thrifty Help Page

You can find more information at Thrifty Customer Care page.

Below are steps to contact Payless Car Rental customer service and get a live person on the phone:

• Dial 1-800-729-5377
• Press 4
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from Payless Car Rental

Payless Voice Main Menu

• Press 1 if you are calling to book a new reservation.
• Press 2 if you are want to reconfirm change or cancel an existing reservations.
• Press 3 if you are travel agent.
• If you currently have a rental vehicle and need assistance please hang up and down the telephone number listed on the top of your rental contract.
• Press 4 for all other inquiries.

Payless Customer Service Representatives Hours

Live Payless customer service is available 24 hours a day seven days a week.

Payless Support Phone Numbers

• Payless Support Phone Number: 1-800-729-5377.Live Payless customer service is available 24 hours a day seven days a week.

Payless Web Links

• Payless Official Web Site
• Payless Facebook page

Payless Mailing Addresses

Payless Corporate Customer Service
P.O. Box 699000
Tulsa, OK 74169-9000

Payless Fax Number

303-583-8084

Payless support email

Media Relations inquiries: [email protected].
Investor Relations inquiries: [email protected].

Payless Live Chat Support

Live chat customer service is not available from Payless. To contact a live customer service representative you need to dial 1-800-729-5377 and follow instructions above.

Payless Help Page

You can find more information at Payless Customer Service page.

Below are steps to contact Hertz customer service and get a live person on the phone:

• Dial 1-800-654-3131
• Press 0
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from Hertz

Hertz Voice Main Menu

• Press 1 for reservation at the Hertz location in United States or Canada.
• Press 2 for all other countries.
• Press pound to repeat this message.
• Press 4 if you are not sure about options.

Hertz Customer Service Representatives Hours

Live Hertz customer service is available 24 hours a day seven days a week.

Hertz Support Phone Numbers

• Hertz Support Phone Number: 1-800-654-3131. Live Hertz customer service is available 24 hours a day seven days a week.
• Gold Plus Rewards Questions: 888-999-4900. Live customer service is available from 7am to 7pm CT Monday-Friday.
• For help navigating our site, or our new App: 1-877-826-8782. Live customer service is available from 6m to 11pm CT Monday-Sunday.
• Car in the Shop?: 1-800-704-4473.
• Extend your rental or Change your return location: 1-800-654-4174.
• A Past Rental-Billing Questions or Comments/Feedback: 1-800-654-4173. Live customer service is available from 7am to 7pm CT Monday-Friday.
• Emergency Roadside Assistance: 1-800-654-5060.
• Hearing Impaired (TDD): 1-800-654-2280.

Hertz Web Links

• Hertz Official Web Site
• Hertz Facebook page
• Hertz Twitter page
• Hertz Youtube page

Hertz support email

You can send an e-mail to Hertz at Hertz customer support page by selecting a category corresponding to your issue under “Email Us” section.

Hertz Live Chat Support

Live chat customer service is not available from Hertz. To contact a live customer service representative you need to dial 1-800-654-3131 and follow instructions above.

Hertz Help Page

You can find more information at Hertz Help Center page.

Below are steps to contact Enterprise customer service and get a live person on the phone:

• Dial 1-855-266-9565
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from Enterprise

Enterprise Voice Main Menu

• Press 1 for office hours or address information for one of our locations
• Press 2 to check rates, availability or to book a reservation
• Press 3 to confirm, cancel or modify your future reservation
• Press 4 if you are currently renting a vehicle under lockdown, have lost the keys, have a flat tire or the vehicle has a mechanical issue
• Press 5 if you are currently renting a vehicle and need to extend your rental
• Press 6 if you have questions regarding a current or previous rental
• Press 7 for information regarding options for customers with disabilities
• Press 9 to repeat these options

Enterprise Customer Service Representatives Hours

Live Enterprise customer service is available 24 hours a day seven days a week.

Enterprise Support Phone Numbers

• Enterprise Support Phone Number: 1-855-266-9565. Live Enterprise customer service is available 24 hours a day seven days a week.
• Enterprise Car Rental Reservations: 1-855-266-9289.
• Roadside Assistance: 1-800-307-6666.
• Enterprise Plus® Member Services: 1-866-507-6222.
• Customers with Disabilities: 1-866-225-4284.
• Enterprise Business Rentals: 1-877-881-5500.
• Enterprise Car Sales: 1-888-227-7253.
• Enterprise Truck Rental: 1-888-736-8287.
• Enterprise Fleet Management: 1-877-233-5338.
• Maintenance Program Information: 1-800-325-8838.

Enterprise Web Links

• Enterprise Official Web Site
• Enterprise Facebook page
• Enterprise Twitter page
• Enterprise Youtube page

Enterprise support email

E-mail customer service is not available from Enterprise. To contact a live customer service representative you need to dial 1-855-266-9565 and follow instructions above.

Enterprise Live Chat Support

Live chat customer service is not available from Enterprise. To contact a live customer service representative you need to dial 1-855-266-9565 and follow instructions above.

Enterprise Help Page

You can find more information at Enterprise help page.

Below are steps to contact National Car Rental customer service and get a live person on the phone:

• Dial 1-844-393-9989
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from National

National Voice Main Menu

• Say “To book a reservation check rates”
• Say “Cancel an existing reservation”
• Say “Modify an existing reservation”
• Or briefly describe the issue you are calling about

National Customer Service Representatives Hours

Live National customer service is available 24 hours a day seven days a week.

National Support Phone Numbers

• National Support Phone Number: 1-844-393-9989. Live National customer service is available 24 hours a day seven days a week.
• National Roadside Assistance (US): 1-800-367-6767. Live National customer service is available 24 hours a day seven days a week.
• National Roadside Assistance (Canada): 1-800-268-9711.
• National Reservations (US): 1-844-382-6875. Live National customer service is available 24 hours a day seven days a week.
• National Reservations (Canada): 1-844-307-8014.
• For Users of TTY Devices: 1-800-328-6323.
• Business Rental Customer Support: 1-877-881-5500. Live National customer service is available 24 hours a day seven days a week.
• Customer with Disabilities: 1-888-273-5262.
• Emerald Club Member Services (US): 1-800-962-7070.

National Web Links

• National Official Web Site
• National Facebook page
• National Twitter page
• National Youtube page
• National Instagram page

National support email

You can send an e-mail to National Email Customer Support by clicking the “Email Customer Support” button.

National Live Chat Support

Live chat customer service is not available from National. To contact a live customer service representative you need to dial 1-844-393-9989 and follow instructions above.

National Help Page

You can find more information at National help page.

Below are steps to contact Avis customer service and get a live person on the phone:

• Dial 1-800-352-7900
• Press 1 (If your rental has taken place in the USA or Canada)
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from Avis

Avis Voice Main Menu

• Press 1 if you’re calling to make a new reservation or have a reference to a future reservation for which the car has not yet been picked up
• Press 2 if you’re calling regarding a rental in which you already picked your car and have not yet returned your car
• Press 3 if you’re calling with a billing question, regarding a completed rental
• Press 7 to repeat this menu

Avis Customer Service Representatives Hours

Live Avis customer service is available from 7.30am to 7.30pm on Monday-Sunday.

Avis Support Phone Numbers

• Avis Support Phone Number: 1-800-352-7900. Live Avis customer service is available from 7:30am to 7:30pm on Monday-Sunday.
• Avis Rates and Reservations: 1-800-633-3469.
• Avis.com Assistance: 1-800-230-4898.
• Avis Car in the Shop?: 1-866-607-1403.
• Avis Profile Setup/Assistance: 1-800-722-5909.
• Avis Car Sales: 1-833-836-6630.
• Avis Privacy: 1-866-284-7669.

Avis Web Links

• Avis Official Web Site
• Avis Facebook page
• Avis Twitter page
• Avis Youtube page
• Avis Instagram page
• Avis Pinterest page
• Avis Linkedin page

Avis Mailing Addresses

Claims:
Avis Claims
PO Box 409309
Atlanta, GA 30384-9309

Avis support email

E-mail customer service is not available from Avis. To contact a live customer service representative you need to dial 1-800-352-7900 and follow instructions above.

Avis Live Chat Support

Live chat customer service is not available from Avis. To contact a live customer service representative you need to dial 1-800-352-7900 and follow instructions above.

Avis Help Page

You can find more information at Avis help page.

Below are steps to contact Budget customer service and get a live person on the phone:

• Dial 1-800-214-6094
• Then press 6
• Stay on the line
• After that, the automated phone system will connect you to a live customer service agent from Budget

Budget Voice Main Menu

• Press 1 to make a new reservation
• Press 2 if you are calling to reconfirm a reservation that has already been made
• Press 3 if you are calling to modify the reservation that has already been made
• Press 4 if you are calling to cancel an existing reservation
• Press 5 if you are calling to obtain specific rental location information for an upcoming reservation
• Press 6 for all other inquiries
• Press 7 to repeat this list of options

Budget Customer Service Representatives Hours

Live Budget customer service representatives are available from 7.30am to 7.30pm CST on Monday-Friday, from 8am to 6.30pm CST on Saturday-Sunday.

Budget Support Phone Numbers

• Budget Support Phone Number: 1-800-214-6094. Live Budget customer service is available from 7.30am to 7.30pm CST on Monday-Friday, from 8am to 6.30pm CST on Saturday-Sunday.
• Budget.com Technical Assistance: 1-800-404-8033.
• U.S. Reservations: 1-800-218-7992.
• Reservations Outside The U.S.: 1-800-472-3325.
• Roadside Assistance: 1-800-354-2847.
• Insurance Replacement Service: 1-866-438-6165.
• Budget Business Program Accounts: 1-877-516-7275.
• Corporate Sales/Accounts: 1-800-526-6406.
• Meetings: 1-800-842-5628.
• Hearing Impaired TTY/TTD: 1-800-826-5510.
• Drivers With Disabilities: 1-800-314-3932.

Budget Web Links

• Budget Official Web Site
• Budget Facebook page
• Budget Twitter page
• Budget Youtube page
• Budget Instagram page
• Budget Linkedin page

Budget Mailing Addresses

Corporate headquarters:
Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, NJ 07054 U.S.

Budget support email

Customer service via e-mail is not available from Budget.

Budget Live Chat Support

Live chat customer service is not available from Budget. To contact a live customer service representative you need to dial 1-800-214-6094 and follow instructions above.

Budget Help Page

You can find more information at Budget customer support page.