Below are steps to contact ComEd customer service and get a live person on the phone:
- Dial 1-800-334-7661
- Press 0
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from ComEd
ComEd Voice Main Menu
- Press 1 for electrical issues or power outages
- Press 2 to pay now
- Press 3 for everything else
- Press 0 to speak with the representative
ComEd Customer Service Representatives Hours
Live ComEd customer service is available from 7am to 7pm on Monday-Friday.
ComEd Support Phone Numbers
- ComEd Support Phone Number: 1-800-334-7661. Live ComEd customer service is available from 7am to 7pm on Monday-Friday.
- ComEd Assistance Programs: 1-888-806-CARE (1-888-806-2273).
- ComEd Smart Meter Inquiries: 1-866-368-8326.
- TTY: 1-800-572-5789.
- ComEd Business: 1-877-426-6331.
- To Report an Outage: 1-800-334-7661.
ComEd Web Links
- ComEd Official Web Site
- ComEd Facebook page
- ComEd Twitter page
- ComEd Youtube page
- ComEd Linkedin page
- ComEd Instagram page
- ComEd Pinterest page
ComEd Mailing Addresses
General: ComEd Customer Care Center, P.O. Box 805379, Chicago, IL 60680-5379
Payment: ComEd, P.O. BOX 6111, Carol Stream, IL 60197-6111
ComEd support email
E-mail customer service is not available from ComEd. To contact a live customer service representative you need to dial 1-800-334-7661 and follow instructions above.
ComEd Live Chat Support
Live chat customer service is not available from ComEd. To contact a live customer service representative you need to dial 1-800-334-7661 and follow instructions above.
ComEd Help Page
You can find more information at ComEd help page.