Below are steps to contact PNC customer service and get a live person on the phone:
- Dial 1-888-762-2265
- Enter your User ID (if you have), or tell “I don’t have one”
- Say “No”
- Then say “Give me options”
- Press 0
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from PNC
PNC Voice Main Menu
- Press 1 to access your personal account
- Press 2 for business banking
- Press 3 for online banking questions
- Press 4 if you are calling to report a lost or stolen card
- Press 5 to open a new account or check the status of the loan application
- Press 7 for a loan payoff for PNC customer, calling for check verification process, for branch hours and location or to reach other department
- Press 9 for insurance or member services
- Press 0 to contact a consultant
PNC Customer Service Representatives Hours
Live PNC customer service is available from 7am to 10pm EST on Monday-Friday, from 8am to 5pm EST on Saturday-Sunday.
PNC Support Phone Numbers
- PNC Support Phone Number: 1-888-762-2265. Live PNC customer service is available from 7am to 10pm EST on Monday-Friday, from 8am to 5pm EST on Saturday-Sunday.
- PNC Virtual Wallet: 1-800-352-2255.
- PNC Personal Credit Card: 1-800-558-8472.
- PNC Mortgage: 1-800-822-5626.
- PNC Student Lending: 1-800-762-1001.
- PNC Investments Accounts: 1-800-622-7086.
- PNC Vested Interest® Participants: 1-800-374-4631.
- PNC Business Credit Card: 1-800-474-2101.
PNC Web Links
PNC support email
PNC Education Loans department could be contacter via: [email protected]
PNC Live Chat Support
Live chat customer service is not available from PNC. To contact a live customer service representative you need to dial 1-888-762-2265 and follow instructions above.
PNC Help Page
You can find more information at PNC help page.