Below are steps to contact Verizon Wireless customer service and get a live person on the phone:
- Dial 1-800-922-0204 or *611 (if you are using Verizon Wireless phone)
- Press #
- Press 7 (for anything else)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Verizon Wireless
Verizon Wireless Voice Main Menu
- Press 1 to become a Verizon Wireless customer or for prepaid service support.
- Press 2 for support for your new or existing in home phone service, internet or TV.
- Press 3 to help locating your mobile number.
- Press 4 to make a payment on a disconnected account or collection notice.
- Press 5 to check status of an order or device recycling request.
- Press 6 for in-vehicle WI-FI hotspot.
- Press 7 for anything else.
Verizon Wireless Customer Service Representatives Hours
Live Verizon Wireless customer service is available from 8am to 7pm LT Monday-Saturday, from 8am to 5pm LT Sunday.
Verizon Wireless Support Phone Numbers
- Verizon Wireless Support Phone Number: 1-800-922-0204. Live Verizon Wireless customer service is available from 8am to 7pm LT Monday-Saturday, from 8am to 5pm LT Sunday.
- Customer Service – Prepaid: 1-888-294-6804.
- National Accessibility: 1-888-262-1999.
- Sales – Consumer: 1-800-225-5499.
- Sales – Business: 1-800-465-4054.
Verizon Wireless Web Links
Verizon Wireless Mailing Addresses
Customer Service:
Verizon Wireless
Correspondence
P.O. Box 408
Newark, NJ 07101-0408
Payment Address:
PO Box 408
Newark, NJ 07101-0408
Website Issues:
Verizon Wireless Internet Operations
One Verizon Way
Basking Ridge, NJ 07920
Bankruptcy:
Verizon Wireless Bankruptcy Administration
500 Technology Drive
Suite 550
Weldon Spring, MO 63304
Verizon Wireless support email
Verizon Wireless doesn’t offer live customer support via e-mail. The best way to contact Verizon Wireless is to call them at 1-800-922-0204.
Verizon Wireless Live Chat Support
You can start a live chat session with a Verizon Wireless Support Agent on the Verizon Wireless Support page by clicking the “Chat With Us” button.
Verizon Wireless Help Page
You can find more information at Verizon Wireless Support page.