How to Call a Live Person in Nationwide Customer Service

Below are steps to contact Nationwide customer service and get a live person on the phone:

  • Dial 1-877-669-6877
  • Stay on the line
  • Then press 0 (until the automated phone system will ask you)
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Nationwide

Nationwide Voice Main Menu

  • Press 1 for payment and billing or other help with any of your policies including ID Card, SmartRide or SmartMiles adding or replacing vehicles
  • Press 2 for insurance quote on a new policy including auto and home
  • Press 3 for claims and roadside assistance
  • Press 4 for business and farm insurance or other options
  • Press pound to hear these choices again

Nationwide Customer Service Representatives Hours

Live Nationwide customer service is available from 8.30am to 6pm EST on Monday-Friday.

Nationwide Support Phone Numbers

  • Nationwide Support Phone Number: 1-877-669-6877. Live Nationwide customer service is available from 8:30am to 6pm EST on Monday-Friday.
  • Nationwide Corporate headquarters: 1-800-882-2822.
  • Life insurance: 1-800-848-6331.
  • Commercial insurance: 1-888-490-1549.
  • Farm & ranch insurance: 1-800-255-9913.
  • Commercial agribusiness insurance: 1-800-228-6700.
  • Employee benefits: 1-888-674-0385.
  • Retirement plans: 1-888-867-5175.
  • Specialty liability insurance: 1-866-267-5244.
  • Group accident insurance: 1-844-203-2691.
  • Pet insurance: 1-877-263-6007.
  • Travel insurance: 1-877-970-9059.

Nationwide Web Links

Nationwide Mailing Addresses

Corporate headquarters:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Office of Customer Advocacy:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Nationwide support email

You can send an e-mail to Nationwide here

Nationwide Live Chat Support

Live chat customer service is not available from Nationwide. To contact a live customer service representative you need to dial 1-877-669-6877 and follow instructions above.

Nationwide Help Page

You can find more information at Nationwide customer support page.

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