How to Call a Live Person in Con Edison Customer Service

Below are steps to contact Con Edison (ConEd) customer service and get a live person on the phone:

  • Dial 1-800-752-6633
  • Press 1 (For English)
  • Press 3
  • Say “I don’t have it”
  • Say “Something else”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Con Edison

Con Edison Voice Main Menu

  • Press 1 if you have an electric outage, gas leak, steam emergency, or hazardous condition
  • Press 2 if you’re calling to verify a field employee’s credentials
  • Press 3 for anything else

Con Edison Customer Service Representatives Hours

Live Con Edison customer service is available 24 hours a day seven days a week.

Con Edison Support Phone Numbers

  • Con Edison Support Phone Number: 1-800-752-6633. Live Con Edison customer service is available 24 hours a day seven days a week.
  • Con Edison Bill Pay by Phone Number: 1-888-925-5016
  • Gas Emergency and Electric Emergency: 1-800-752-6633.
  • Steam Emergency: 1-800-914-9112.
  • Telecommunications for the Deaf (TTY): 1-800-642-2308.

ConEd Web Links

Con Edison Mailing Addresses

Con Edison:
Cooper Station
P.O. Box 138
New York, NY 10276-0138

Send legal documentation to:
Consolidated Edison of New York, Inc.
Att. Law Department
4 Irving Place RM 1875
New York, NY 10003

ConEd support email

You can send an e-mail to Con Edison Email Customer Support here by clicking the “Email” button.

Con Edison Live Chat Support

Live chat customer service is not available from ConEdison. To contact a live customer service representative you need to dial 1-800-752-6633 and follow instructions above.

Con Edison Help Page

You can find more information at ConEdison help page.

How to Call a Live Person in Xcel Energy Customer Service

Below are steps to contact Xcel Energy customer service and get a live person on the phone:

  • Dial 1-800-895-4999
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Xcel Energy

Xcel Energy Voice Main Menu

  • Say “one” if you are calling about your home or apartment
  • Say “two” if you are calling about your business
  • Say “three” for Spanish

Xcel Energy Customer Service Representatives Hours

Live Xcel Energy customer service is available 24 hours a day seven days a week.

Xcel Energy Support Phone Numbers

  • Xcel Energy Support Phone Number: 1-800-895-4999. Live Xcel Energy customer service is available 24 hours a day seven days a week.
  • Electrical Outage: 1-800-895-1999.
  • Gas Emergency: 1-800-895-2999.
  • Xcel Energy Business Customer Service: 1-800-481-4700.
  • Xcel Energy Builder’s Call Line: 1-800-628-2121.
  • Call Before You Dig: 811.

Xcel Energy Web Links

Xcel Energy Mailing Address

General Correspondence:
Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401

Account Related Requests or Questions:
Xcel Energy
P.O. Box 8
Eau Claire, WI 54702-0008

Send Your Payment:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

Xcel Energy Customer Support Email

For all inquiries e-mail to [email protected]

Xcel Energy Live Chat Support

Live chat customer service is not available from Xcel Energy. To contact a live customer service representative you need to dial 1-800-895-4999 and follow instructions above.

Xcel Energy Help Page

You can find more information at Xcel Energy customer support page.

How to Talk to a Live Person in PSEG Long Island Customer Service

Below are steps to contact PSEG Long Island customer service and get a live person on the phone:

  • Dial 1-800-490-0075
  • Say “I don’t know”
  • Say “I don’t have it”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from PSEG Long Island

PSEG Long Island Customer Service Representatives Hours

Live PSEG Long Island customer service is available 24 hours a day seven days a week.

PSEG Long Island Support Phone Numbers

  • PSEG Long Island Support Phone Number: 1-800-490-0075. Live PSEG Long Island customer service is available 24 hours a day seven days a week.
  • Residential Customers: 1-800-490-0025.
  • Business Solutions Center: 1-800-966-4818.
  • Español: 1-800-490-0085.
  • Billing & Account Management: 1-800-490-0025.
  • Building & Renovation Services: 1-844-341-6378.
  • Claims: 1-800-252-4688.
  • Energy Efficiency & Rebates: 1-800-692-2626.
  • Media Relations: 1-516-229-7248.
  • Tree Trimming: 1-800-490-0025.
  • Call Before You Dig: 811.
  • TTY/TTD: 1-631-755-6660.
  • Theft of Service: 1-631-755-6871.

PSEG Long Island Web Links

PSEG Long Island Mailing Address

Claim:
PSEG Long Island LLC, Claims Department, 175 E. Old Country Road, Room 1-01, Hicksville, NY 11801

PSEG Long Island email

You can send an e-mail to PSEG Long Island here

PSEG Claim e-mail: [email protected]

PSEG Long Island Live Chat Support

You can start a live chat with customer support PSEG Long Island Contact page by clicking the “Chat with an Expert” button. Chat is available 24 hours a day seven days a week.

How to Talk to a Live Person in PSEG Customer Service

Below are steps to contact PSEG customer service and get a live person on the phone:

  • Dial 1-800-436-7734
  • Say “Give me options”
  • Say “It is something else”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from PSEG

PSEG Voice Main Menu

  • Say “Billing”.
  • Say “Account information”.
  • Say “Make a payment”.
  • Say “Repaired”.
  • Say “Moving”.
  • Say “Gas meter replacement”.
  • Say “Something else”.

PSEG Customer Service Representatives Hours

Live PSEG customer service is available from 7am to 8pm EST on Monday-Friday, from 7am to 5pm on Saturday.

PSEG Support Phone Numbers

  • PSEG Support Phone Number: 1-800-436-7734. Live PSEG customer service is available from 7am to 8pm EST on Monday-Friday, from 7am to 5pm EST on Saturday.
  • Gas Leaks & Emergencies: 1-800-880-7734.
  • Business Customers: 1-855-249-7734.
  • Emergency Line: 1-800-880-0072.
  • Trouble Paying Your Bill: 1-800-357-2262.

PSEG Web Links

PSEG Mailing Address

Corporate Claims Department:
PSEG Corporate Claims Department
80 Park Plaza, M401
Newark, NJ 07102

PSEG email

You can send an e-mail to PSEG here

Corporate Claims Department: [email protected]

PSEG Live Chat Support

Live chat customer service option is not supported by PSEG. To contact a live customer service representative you need to dial 1-800-436-7734 and follow instructions above.

PSEG Help Page

More information you can find at PSEG Help Page.P

How to Talk to a Live Person in Georgia Power Customer Service

Below are steps to contact Georgia Power customer service and get a live person on the phone:

  • Dial 1-888-660-5890
  • Say “representative” or press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Georgia Power

Georgia Power Voice Main Menu

  • Press 1 or say “power problem” if you are calling about the power in dangerous condition or for any other power problem
  • Press 2 or say “billing or payment” for billing or payment matters
  • Press 3 or say “moving or transfer” to start, stop, move or transfer service
  • Press 4 or say “other” for all other matters
  • Press 7 or say “repeat” to repeat these options
  • Press 0 or say “representative” to speak to the representative

Georgia Power Customer Service Representatives Hours

Live Georgia Power customer service is available from 7am to 9pm EST on Monday-Friday.

Georgia Power Support Phone Numbers

  • Georgia Power Support Phone Number: 1-888-660-5890. Live Georgia Power customer service is available from 7am to 9pm EST on Monday-Friday.
  • Report a Power Outage: 1-888-891-0938.
  • Business Customer Service: 1-888-655-5888.

Georgia Power Web Links

Georgia Power Mailing Address

Payment Address:
Georgia Power Payments
96 Annex
Atlanta, Georgia 30396

Georgia Power email

You can to send an email to Georgia Power support here by clicking the “Send us a Message” button.

Georgia Power Live Chat Support

You can start a live chat with customer support Georgia Power contact page by clicking the “Start Chat” button.

How to Talk to a Live Person in OG&E Customer Service

Below are steps to contact Oklahoma Gas and Electric Company customer service and get a live person on the phone:

  • Dial 1-800-272-9741
  • Press 6
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from OG&E

OG&E Voice Main Menu

  • Press 1 or say “Outage” to report or check the status of an outage
  • Press 2 or say “payment options” for payment options including payment arrangements and average monthly billing
  • Press 3 or say “account information” to hear account information such as your last payment or balance
  • Press 4 or say “service” to stop, start or transfer service
  • Press 5 or say “programs” for OG&E programs like those that help you save energy and money
  • Press 6 or say “support” for questions about oge.com or smart thermostats

OG&E Customer Service Representatives Hours

Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.

OG&E Support Phone Numbers

  • OG&E Support Phone Number: 1-800-272-9741. Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.
  • Emergencies and Report an Outage: 1-800-522-6870.
  • SmartHours Info: 1-800-272-9741.
  • Residential Customer Service: 1-800-272-9741.
  • Business Customer Service: 1-888-988-9747.
  • Payment by Phone (US Payments): 1-877-306-9274.
  • Corporate Info: 1-405-553-3000.

OG&E Web Links

OG&E Mailing Address

Payment Address:
OG&E
PO Box 24990
Oklahoma City, OK 73124-0990

Business Address:
OGE Energy Corp
OG&E Electric Services
PO Box 321
Oklahoma City, OK 73101-0321

OG&E Support support email

Support over email is not supported by OG&E.

OG&E Live Chat Support

Live chat customer service is not supported by OG&E. To contact a live customer service representative you need to dial 1-800-272-9741 and follow instructions above.

OG&E Help Page

You can find more information at OG&E Help Page.

How to Talk to a Live Person in KCP&L Customer Service

Below are steps to contact KCP&L customer service and get a live person on the phone:

  • Dial 1-816-471-5275 or 1-888-471-5275
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from KCP&L

KCP&L Voice Main Menu

  • Press 1 to report a power problem
  • Press 2 for payment options
  • Press 3 for billing information
  • Press 4 to stop, start, or transfer service or for construction-related request
  • Press 5 for Spanish
  • Press 8 to repeat these options

KCP&L Customer Service Representatives Hours

Live KCP&L customer service is available 24 hours a day seven days a week.

KCP&L Support Phone Numbers

  • KCP&L Support Phone Number: 1-816-471-5275 or 1-888-471-5275. Live KCP&L customer service is available 24 hours a day seven days a week.
  • Report a Power Outage or a Downed Power Line: 1-888-544-4852.
  • Builder and Electrician Inquiries: 1-816-701-0363.
  • TDD/TTY Missouri Customers: 1-800-735-2966.
  • TDD/TTY Kansas Customers: 1-800-766-3777.
  • Special Payment and Billing Issues: 1-816-471-5275 or 1-888-471-52757.

KCP&L Web Links

KCP&L Mailing Address

Kansas & Missouri service areas:
KCP&L
P.O. Box 219330
Kansas City, MO 64121-9330

Greater Missouri Operations service area:
KCP&L
P.O. Box 219703
Kansas City, MO 64121-9703

KCP&L Support support email

Email customer service option is not supported by KCP&L.

KCP&L Live Chat Support

Live chat customer service option is not supported by KCP&L. To contact a live customer service representative you need to dial 1-816-471-5275 or 1-888-471-5275 and follow instructions above.

KCP&L Help Page

More information you can find at KCP&L Help Page.

How to Talk to a Live Person in Dominion Energy Customer Service

Below are steps to contact Dominion Energy customer service and get a live person on the phone:

  • Dial 1-866-366-4357
  • Press or say 4
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Dominion Energy

Dominion Energy Voice Main Menu

  • Press or say 1 to report an outage, downed wire, electrical issues, or if you are working near power lines
  • Press or say 2 for billing and payments
  • Press or say 3 to start, stop, or move service
  • Press or say 4 for anything else
  • Press star to repeat these options

Dominion Energy Customer Service Representatives Hours

Live Dominion Energy customer service is available from 7am to 7pm on Monday-Friday.

Dominion Energy Support Phone Numbers

  • Dominion Energy Support Phone Number: 1-866-366-4357. Live Dominion Energy customer service is available from 7am to 7pm on Monday-Friday.
  • Dominion Energy Solutions: 1-888-216-3718.
  • Dominion East Ohio Customer Service: 1-800-362-7557.
  • Emergency service: 1-877-542-2630.
  • Hearing/speech impaired customers: 711.

Dominion Energy Web Links

Dominion Energy email

You can send an e-mail to Dominion Energy customer service via this page.

Dominion Energy Mailing Address

Regular Mail:
Dominion Energy Ohio
P.O. Box 26785
Richmond, VA 23261-6785

Courier/Overnight (FedEx, UPS, etc.):
Dominion Energy Virginia
Attn: Remittance Processing
2901 Charles City Rd
Richmond, VA 23231

Dominion Energy Live Chat Support

Live chat customer service option is not supported by Dominion Energy. To contact a live customer service representative you need to dial 1-866-366-4357 and follow instructions above.

How to Talk to a Live Person in Southern California Edison Customer Service

Below are steps to contact Southern California Edison customer service and get a live person on the phone:

  • Dial 1-800-655-4555
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Southern California Edison

Southern California Edison Voice Main Menu

  • Press 1 for electrical hazard, power outages and repair
  • Press 2 for billing, payment and extensions
  • Press 3 to turn on, off or transfer service
  • Press 4 for programs, optional rates and information on sce.com

Southern California Edison Customer Service Representatives Hours

Live Southern California Edison customer service is available 24 hours a day seven days a week.

Southern California Edison Support Phone Numbers

  • Southern California Edison Support Phone Number: 1-800-655-4555. Live Southern California Edison customer service is available 24 hours a day seven days a week.
  • Customer Support (USA & Canada): 1-800-655-4555.
  • Payments, Extensions or Payment Options: 1-800-950-2356.
  • Internet Service Problems: 1-800-409-2365.
  • General Business Customer Service: 1-800-990-7788.
  • Account Balance: 1-800-950-2356.
  • Agricultural Customers: 1-800-896-1245.

Southern California Edison Web Links

Southern California Edison email

Support email customer service option is not available from Southern California Edison.

Southern California Edison Mailing Address

General Mailing Address:
Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services:
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers:
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

Deregulation:
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead, CA 91770

Business Customers:
Southern California Edison
P.O. BOX 300
Rosemead, CA 91772-0001

Southern California Edison Live Chat Support

Live chat customer service option is not supported by Southern California Edison. To contact a live customer service representative you need to dial 1-800-655-4555 and follow instructions above.

How to Talk to a Live Person in National Grid Customer Service

Below are 2 steps to contact National Grid customer service and get a live person on the phone:

  • 1. Dial 1-800-322-3223. Say “I’m not a customer”, then say “yes”, after say “no” to the “Are you interested in starting an account with us?”. Say “no” to the “Are you a commercial or industrial color or a contractor?” question and then press 4. Stay on the line. After that, the automated phone system will connect you to a live customer service agent from National Grid.
  • 2. Dial 1-800-322-3223. Say “I don’t have the phone number”, Say “yes”, then say “I don’t have” to the “Say 10 digits account number”, say “something else” and press 4. After that, the automated phone system will connect you to a live customer service agent from National Grid.

National Grid Voice Menu:

  • Press 1 to start or stop your service
  • Press 2 for collections has to account or credit-related matters
  • Press 3 if you are calling about an industrial or commercial account
  • Press 4 if you are calling for any other reason

National Grid Customer Service Representatives Hours

Live National Grid customer service is available from 7am to 7pm on Monday-Friday.

National Grid Customer Support Phone Numbers

  • National Grid Support Phone Number: 1-800-322-3223. Live National Grid customer service is available from 7am to 7pm on Monday-Friday.
  • Gas Emergencies: 1-800-233-5325.
  • Report an Outage: 1-800-465-1212.
  • Credit and Collections: 1-888-211-1313.
  • Specialized Commercial Group and Tree Trimming: 1-800-322-3223.

National Grid Web Links

National Grid Mailing Address

General Correspondence:
National Grid
P.O. Box 960
Northborough, MA 01532-0960

Payments Only:
National Grid
P.O. Box 11742
Newark, NJ 07101-4742

National Grid support email

Support email customer service option is not supported by National Grid.

National Grid Live Chat Support

Live chat customer service option is not supported by National Grid. To contact a live customer service representative you need to dial 1-800-322-3223 and follow instructions above.